Field Service Tech - West Chicago Area

Job Responsibilities

• Diagnose and identify issues with compactors quickly and accurately
• Weld
• Utilize advanced electrical knowledge to identify, diagnose and repair issues to ensure effective operation of the equipment and minimize downtime
• Interface with PLC systems that are integral to keeping the equipment operational
• Develop effective solutions to resolve mechanical and electrical problems
• Communicate technical details to individuals with varying levels of technical expertise
• Address customer concerns, answer questions, and ensure satisfaction with the repair service
• Manage time to complete repairs with specific deadlines
• Prioritize tasks based on urgency and importance
• Notice small details and anomalies that may be indicative of larger issues
• Inspect, repair, and test equipment thoroughly
• Adapt to different types of machines (compactors, balers, or chutes)
• Assemble power units while in the shop
• Attend or teach training sessions with other technicians

Qualifications

• Must be 18 years of age
• Valid Driver’s License
• Experience as a compactor technician or similar role
• Strong knowledge of mechanical systems and electrical components
• Ability to read and interpret technical manuals and schematics
• Excellent problem-solving and troubleshooting skills
• Strong attention to detail and ability to work accurately
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Flexibility to adapt to changing work environment and schedules
• Willingness to learn new techniques and/or machines while keeping up with industry standards
• Maintain a professional appearance and demeanor when representing the company
• Adherence to all safety protocols and procedures
• Patience and ability to handle oneself in a professional manner in stressful situations

Benefits

• 401(k) 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retailer plan
• Vision insurance