Field Service Tech North Canton

About the role

Powell Service Division is looking for a highly skilled and motivated Service Technician to join one of the nation’s leading providers of medium and low voltage switchgear.

Responsibilities

• Adhere to Powell’s current safety and quality standards
• Complete all site documentation in a timely manner; including but not limited to, weekly time sheets, signed service and repair orders, materials used and report writing
• Provide regular and clear communication regarding work schedule to Field Operations Scheduler and District Service Manager
• Maintain flexible work hours, which will include over time and periodic weekend support
• Comply with Powell’s standard operating procedures, documentation processes, safety processes and protocols
• Cookordinate with Powell Project management, customers, vendors, and labor support in a professional and customer-centric manner
• Able to work in different roles from supporting the Manufacturing Department within house fabrication, to overseeing small crews on installation projects
• Switchgear and PCR installations
• DC / AC Switchgear
• Knowledge of Traction Power Systems
• Troubleshooting mechanical repair issues
• Perform performance testing on Powell equipment and components, including but not limited to; insulation testing (megger testing), Ductor, Hi Potential testing, torque tests and mechanical / functional testing
• Perform regular inspections of any issued vehicle or calibrated equipment/tools
• Demonstrate ability to manage tasks, commitments, and deadlines as it pertains to assigned tasks, communications with customers, and internal customers

Requirements

• The Service Technician must possess a high school diploma, as well as three or more years’ experience, as a shop and / or field electrical / technician.
• Service Technicians must exhibit knowledge of Electrical Industry manufacturing standards.
• Specific standards include sections of ANSI IEEE C37 applicable to the design and manufacture of breakers and switchgear.
• Specific knowledge of the following: ANSI IEEE device function numbers; ampacities of electrical conductors in switchgear applications; electrical air and surface creepage clearance requirements.
• Demonstrate knowledge in the design and manufacture of bus and structural modification projects.
• Powell also requires that all Service Technicians undergo Factory Certified Technician training and maintain a passing grade.
• The Service Technician must be experienced in the art of writing accurate and complete test reports, project summaries and has the ability to explain anomalies found on a given project.
• Knowledge of basic electrical theory and control circuits i.e.: Ohm's Law; Basic AC and DC theory; contactor and circuit breaker schematics are a must.
• The Service Technician must be able to perform of hi-pot testing and breaker function testing. i.e.: testing of over-current and motor protection relays with current injection; acceptance testing of dielectric apparatus using over voltage testing; mechanical and electrical functional testing of circuit breakers and electrical switchgear.
• The Service Technician will also be expected to demonstrate proficiency with computer skills using Oracle, MS Outlook, Power DB, Word & Excel.
• Additional requirements include but are not limited to: Working knowledge with using the following test equipment: Hi potential, DLRO, Multi-meter, dial caliper.
• Must demonstrate working knowledge with the use of various hand tools and mechanical adaptability.
• Have verbal and written communication skills.
• Proficiency in problem solving is a preferred.
• Willing to attend in-house and outside training.
• Willing to travel up 85% of the year.
• Demonstrate ability to read and interpret plan sets and one-line diagrams.

Physical Demands

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel, carry or operate objects, tools or controls and reach with hands and arms.
• The employee frequently is required to stand; talk or hear; walk; sit.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.
• Additional requirements are as follows: Medium physical effort (lifting/moving up to 50 pounds)
• Have full range of mobility in upper and lower body and be able to work in various positions, including, but not limited to, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time.
• Work at heights greater than 10’.
• Work on ladders of all types.
• Work on scissor and bucket lifts (on occasion).

About Us

In our 75+ year history, Powell has always known that our employees are at the heart of our success. Without question, we have the most talented people in all parts of our organization. As a manufacturer, we recruit and hire experienced and knowledgeable applicants to ensure our product is engineered, fabricated, and assembled to customer specifications!

Powell’s culture has and will always be founded in our "can do" attitude. If we can imagine it, we can do it. Become a part of our story and let us help you write yours. Hard work pays off in all our teams, with opportunity for advancement and promotion without sacrificing work-life balance.