Field Service Tech

POSITION SUMMARY

Corporate Technologies is seeking a Field Service Technician to join our team. The ideal candidate will manage and maintain customers' servers, computers, networks & infrastructure, troubleshoot issues, and assist with daily computer and networking needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide on-site technical support to contract clients.
• Respond to escalated technical issues and resolve them in a timely and efficient manner.
• Troubleshoot hardware, software, and network issues, and provide solutions to clients.
• Document all issues, resolutions, and client interactions in the ticketing system.
• Communicate effectively with the team to ensure the client's needs are met.
• Participate in ongoing training and professional development opportunities.
• Install, configure, and maintain desktop and laptop PCs and peripherals such as printers.
• Participate in on-call rotation after-hours or critical support events.
• Install and configure application and operating system software and upgrades.
• Remove old equipment and perform data migration to new machines.
• Support general server support.
• Support MS Exchange, Office 365, and Active Directory administration.

OTHER SKILLS AND ABILITIES

• Excellent interpersonal skills.
• Strong work ethic.
• Strong organizational skills.
• Excellent verbal and written communication skills.
• Excellent documentation skills.
• Ability to work independently to achieve goals.
• Process and detail oriented.
• Excellent troubleshooting skills.
• Occasional overtime/weekend work may be required.
• Team environment.
• Learn quickly.
• Access to reliable transportation.
• Thorough knowledge of PC hardware, software, and network connections.
• Able to multitask.

Qualifications

• Minimum Education and Experience: Managed Services experience, 5+ years' experience in IT related field.
• Preferred Education and Experience: Experience with Python and API's, any vendor certifications, Cloud platform experience (Azure preferred).

Benefits

• 401(k) matching.
• Dental insurance.
• Flexible spending accounts.
• Health insurance.
• Health savings account.
• Life insurance.
• Paid time off.
• Vision insurance.

Work Location

Coconut Grove, FL (Surrounding Area). This is an onsite position.

Career Growth

We offer a collaborative team environment, competitive salaries, and benefit program, as well as hands-on training and career development.

Equal Employment Opportunity

Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply.

Compensation Details

Salary range is $30.00 per hour - $35.00 per hour.