Field Service Tech

About the role

Corporate Technologies is seeking a Field Service Technician to join our team. The ideal candidate will manage and maintain customers' servers, computers, networks & infrastructure, troubleshoot issues, and assist with daily computer and networking needs.

Responsibilities

• Provide on-site technical support to contract clients.
• Respond to escalated technical issues and resolve them in a timely and efficient manner.
• Troubleshoot hardware, software, and network issues, and provide solutions to clients.
• Document all issues, resolutions, and client interactions in the ticketing system.
• Communicate effectively with the team to ensure the client's needs are met.
• Install, configure, and maintain desktop and laptop PCs and peripherals such as printers.
• Participate in on-call rotation after-hours or critical support events.
• Install and configure application and operating system software and upgrades.
• Remove old equipment and perform data migration to new machines.
• Support MS Exchange, Office 365, and Active Directory administration.
• Perform general server support.
• Occasional overtime/weekend work may be required.
• Must have access to reliable transportation.
• Must have thorough knowledge of PC hardware, software, and network connections.
• Must be able to multitask.

Requirements

• Managed Services experience
• 5+ years’ experience in IT related field
• CompTIA A+, and/or Network +, and/or Security +

Qualifications

• Minimum Education and Experience: 401(k) matching
• Dental insurance
• Flexible spending accounts
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Benefits

• 401(k) matching
• Dental insurance
• Flexible spending accounts
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location

Coconut Grove, FL (Surrounding Area).

This is an onsite position.

Pay

Salary range is $30.00 per hour - $35.00 per hour

Schedule

N/A