Field Service/Support Technician

About the role

Teledyne API, a business unit of Teledyne Technologies Incorporated, specializes in the manufacturing of advanced instrumentation for atmospheric pollution monitoring. This includes precision gas analyzers and air quality monitoring products sold both domestically and internationally.

Responsibilities

• Provide technical support on operational and/or maintenance aspects of Teledyne API products.
• Diagnose mechanical, hardware, software, and systems failures using established procedures.
• Determine the most cost-effective repair or resolution to minimize customer downtime.
• Communicate with various departments for continuous improvement efforts on products and processes.
• Work on assignments that are semi-routine in nature but recognize the need for occasional deviation from accepted practice.

Requirements

• Associate degree in a mechanical related field or equivalent work experience with air pollution instrumentation and/or other mechanical / electro-mechanical machinery.
• 5+ years of experience and/or education in a service-related environment, particularly oriented towards electronic, pneumatic, and electromechanical instrumentation.
• Experience using test equipment such as VOM, oscilloscopes, recorders, hand tools, test jibs, and custom test equipment as required.
• Exercise judgment within defined procedures and practices to determine appropriate action.
• Communicate and articulate professionally and clearly both verbally and in writing.
• Possess problem-solving skills, strong digital and analog skills, and the ability to troubleshoot in a logical manner with high attention to detail.
• Requires general computer skills and knowledge of Word, Excel, and Power Point programs.
• Excellent interpersonal skills required for customer and team interaction.

Qualifications

• Associate degree in a mechanical related field or equivalent work experience with air pollution instrumentation and/or other mechanical / electro-mechanical machinery.
• 5+ years of experience and/or education in a service-related environment, particularly oriented towards electronic, pneumatic, and electromechanical instrumentation.
• Experience using test equipment such as VOM, oscilloscopes, recorders, hand tools, test jibs, and custom test equipment as required.
• Exercise judgment within defined procedures and practices to determine appropriate action.
• Communicate and articulate professionally and clearly both verbally and in writing.
• Possess problem-solving skills, strong digital and analog skills, and the ability to troubleshoot in a logical manner with high attention to detail.
• Requires general computer skills and knowledge of Word, Excel, and Power Point programs.
• Excellent interpersonal skills required for customer and team interaction.

Skills

• Strong digital and analog skills.
• Problem-solving abilities.
• Attention to detail.
• Communication skills (verbal and written).
• Computer proficiency (Word, Excel, Power Point).

Benefits

Teledyne offers a competitive salary range of $44,500.00-$59,300.00 per year, with actual compensation determined based on several factors including location, education/training, work experience, key skills, and type of position.

Pay

$44,500.00-$59,300.00 per year

Schedule

Not specified