Field Service Supervisor

Responsibilities

• Support both 2-Stoke and 4-Stroke engine service activities as the lead, shift lead or part of a larger service team with rigging, cleaning, inspections, measurements, calibration and mechanical assembly as directed by the Lead Engineer
• Execution of and direction of others in repair and OH of cylinder heads, cylinder liners, C/W pumps, L/O pumps, Fuel pumps, FI’s, cleaning C/A Coolers and heat exchangers and calibration of other components as required.
• Able to quantify and record fine metric measurements of OD’s ID’s, thickness, depth, ovality, taper and wear. Proper use of bore gauge, dial gauge, snap gauges, Vernier calipers, deflection gauges, hardness tester, magna-flux tester and other common measurement instruments.
• Completion of all paperwork to include, daily time sheets, expense reports, service reports, measurement sheets and maintain communications with the customer, the lead engineer or Service Coordinator for assignments.
• Leads pre-job safety meetings, following all safety requirements and adherence to customers safety protocols. Delivers tool box safety talks as well as shift handover notes and observations.
• Identify and plan all tooling requirements for upcoming work, instruct others in proper use of all tooling, equipment and machines after properly certified.
• Direct and lead Pre-job mobilization, tool preparation, packing, verification of calibration certificates and then de-mobilization and recovery of assets, cleaning, inspection and storage of tools and equipment in accordance with required specifications.
• Validation of calibration and completeness of all tooling, measurement recordings and inspections made, review of data for completeness, quantity and quality, sufficient for service report documentation.

Qualifications or Skills

• High School Diploma or GED required. Associates degree; Diesel, electronics, welding or mechanical disciplines preferred.
• 3-5 years’ experience in technical engine or power transmission services or other oil and Gas experience may qualify in lieu of degree.
• Must hold a valid driver’s license, TWIC card and Passport.
• Willingness to travel more than 70% of the time throughout the year and adapt to frequently changing schedules and tight timelines.
• Able to follow QMS, HSE policies and procedures and instruct others in the requirements.
• Able to keep customer and office informed of job progress and challenges.
• Able to work independently as well as lead a small 3-5 man team or shift in field service activities with minimal guidance and direction.
• Able to plan a service attendance with minimal guidance and direction to include, travel arrangements, ID of required tooling, technical documentation, measurement forms and resource planning.
• Able to execute engine maintenance inspections, perform crank shaft inspections, measure deflections, backlash and record/confirm the presence of ovality, make dye penetration and magna-flux crack inspections.
• Able to perform and record proper hardness testing readings, perform calibration of connecting rods, and verify and adjust engine fuel pump timing to achieve balanced engine load.
• Organizational and time management skills and ability to coach and support the development of the team members Technical skills.
• Intermediate Microsoft Office skills, particularly Microsoft Word, Excel and power point.
• Keeps proper time sheets, expense reports, work done reports, JSA’s and required measurement documentation to allow proper invoicing of service work orders.
• Performs work according to QMS guidelines and procedures and looks for opportunities for improvement.
• Has understanding in application and proper use of Bio Gen Active products in support of engine services and heat exchanger maintenance.
• Able to train others in technical shop maintenance of cylinder head, liner honing, calibration of connecting rods, repair of FP’s, FI’s, C/W pumps, LO Pumps, C/A Coolers and heat exchangers at a minimum.

Physical Demands

• Frequent tasks include: Driving a company truck long distances in or out of state to various job sites as required and in compliance with DOT regulations and procedures.
• Must be able to work in external environment with extreme heat or cold temperatures.
• Must be able to lift up to 65lbs from a start height of 9 inches to an end height of 36 inches from the floor up to 10 times per hour.
• Must be able to lift up to 50lbs from a start height of 9 inches to an end height of 36 inches from the floor up to 10 times per hour.
• Must be able to lift up to 25lbs from a start height of 9 inches to an end height of 63.5 inches from the floor up to 10 times per hour.
• Must be able to lift up to 40lbs from a start height of knees to an end height of waist from the floor up to 6 times per hour.
• Must be able to lift up to 50lbs from a start height of 0 inches to an end height of 20 inches from the floor up to 10 times per hour.
• Must be able to push/pull with a force up to 65lbs a distance of 3 feet up to 1 time per hour.
• Must be able to push/pull with a force up to 30lbs a distance of 100 feet up to 1 time per hour.
• Must be able to assume repetitive squatting at a height of 20 inches from the floor or wall up to 10 times per hour.

Benefits

Goltens USA offers an exceptional working environment in a growing company, salary commensurate with experience and a strong benefits package.