Field Service Supervisor

About the role

Goltens is seeking a Field Service Technician to support engine services, maintenance and inspections throughout the Americas and Gulf of Mexico. The position involves conducting services on 2-Stroke and 4-Stroke engines and related equipment, ensuring quality delivery and data recording.

Responsibilities

• Support both 2-Stoke and 4-Stoke engine service activities as the lead, shift lead or part of a larger service team.
• Execute and direct others in repair and OH of cylinder heads, cylinder liners, C/W pumps, L/O pumps, Fuel pumps, FI’s, cleaning C/A Coolers and heat exchangers and calibration of other components.
• Quantify and record fine metric measurements of OD’s ID’s, thickness, depth, ovality, taper and wear using appropriate measuring instruments.
• Complete all necessary paperwork including daily time sheets, expense reports, service reports, measurement sheets and maintain communication with the customer, the lead engineer or Service Coordinator.
• Lead pre-job safety meetings, follow safety requirements, and adhere to customer safety protocols.
• Deliver toolbox safety talks, prepare and pack tools, verify calibration certificates, and manage tooling requirements for upcoming work.
• Review and confirm the completeness of all tooling, measurement recordings, and inspections made, ensuring they are sufficient for service report documentation.

Qualifications or Skills

• High School Diploma or GED required.
• Associates degree in Diesel, electronics, welding, or mechanical disciplines preferred.
• 3-5 years’ experience in technical engine or power transmission services or other oil and Gas experience may qualify in lieu of degree.
• Valid driver’s license, TWIC card, and Passport required.
• Willingness to travel more than 70% of the time throughout the year and adapt to frequently changing schedules and tight timelines.
• Excellent customer relations skills, ability to keep customer and office informed of job progress and challenges.
• Able to follow QMS, HSE policies and procedures and instruct others in the requirements.
• Can plan a service attendance with minimal guidance and direction to include, travel arrangements, ID of required tooling, technical documentation, measurement forms and resource planning.
• Can execute engine maintenance inspections, perform crank shaft inspections, measure deflections, backlash and record/confirm the presence of ovality, make dye penetration and magna-flux crack inspections.
• Has intermediate Microsoft Office skills, particularly Microsoft Word, Excel and PowerPoint.
• Keeps proper time sheets, expense reports, work done reports, JSA’s and require measurement documentation to allow proper invoicing of service work orders.
• Performs work according to QMS guidelines and procedures and looks for opportunities for improvement.
• Understands application and proper use of Bio Gen Active products in support of engine services and heat exchanger maintenance.
• Can train others in technical shop maintenance of cylinder head, liner honing, calibration of connecting rods, repair of FP’s, FI’s, C/W pumps, LO Pumps, C/A Coolers and heat exchangers at a minimum.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to:

• Drive a company truck long distances in or out of state to various job sites as required and in compliance with DOT regulations and procedures.
• Work in external environments with extreme heat or cold temperatures.
• Lift up to 65 lbs from a start height of 9 inches to an end height of 36 inches from the floor up to 10 times per hour.
• Lift up to 50 lbs from a start height of 9 inches to an end height of 36 inches from the floor up to 10 times per hour.
• Lift up to 25 lbs from a start height of 9 inches to an end height of 63.5 inches from the floor up to 10 times per hour.
• Lift up to 40 lbs from a start height of knees to an end height of waist from the floor up to 6 times per hour.
• Lift up to 50 lbs from a start height of 0 inches to an end height of 20 inches from the floor up to 10 times per hour.
• Push/pull with a force up to 65 lbs a distance of 3 feet up to 1 time per hour.
• Push/pull with a force up to 30 lbs a distance of 100 feet up to 1 time per hour.
• Assume repetitive squatting at a height of 20 inches from the floor or wall up to 10 times per hour.

Benefits

Goltens USA offers an exceptional working environment in a growing company, salary commensurate with experience, and a strong benefits package.