Field Service Specialist

About the role

The Field Services Specialist helps the Company achieve their core value of being Customer Focused by servicing our racking customers within their defined territory. This includes making sales calls on existing customers and securing new customers.

Responsibilities

• Makes sales calls in your territory, maintaining existing customers and earning the business of new customers in your territory.
• Reviews the needs of customers, asking if they have any products requiring rework or repair and if they have any new projects requiring quotation.
• Picks up and drops off racks within your territory.
• Acts as the face of the company, bridging sales and customer service.
• Works cross-functionally with sales, manufacturing, and engineering teams.
• Reports to the sales representative within your defined territory.

Requirements

• Excellent communication skills.
• Mechanical aptitude.
• A clean driving record.

Qualifications

• Associates degree from an accredited college or university preferred.
• 3 years of experience in route sales and/or customer service preferred.

Skills

• Excellent communication skills.
• Mechanical aptitude.
• Significant driving ability.
• Dedication to sales growth and best in class customer service.

Benefits

• This position pays base plus earned commissions and bonuses.
• Benefits package includes health, vision, and dental insurance, a 401(k) with a generous company match, and continuing education programs.
• Additional perks include a total rewards culture, service days to volunteer in the community, and a 25,000 life insurance policy.

Pay

• Pays base plus earned commissions and bonuses.

Schedule

• Flexible schedule to accommodate route sales and customer service responsibilities.

Benefits

• New hire increases based on performance at your 90-day, 6-month, and 12-month milestones.
• Earn rewards with your tenure with the company, focusing on experiences and wellness.
• 6 Paid Time Off Days every year.
• Vacation time increases with your tenure with the company.
• Service days to volunteer in your community.
• $25,000 Life Insurance Policy paid by the company for every full-time employee.
• Voluntary insurance options including Short Term Disability, Long Term Disability, Accident, Hospital Indemnity, Life Insurance & AD&D.
• Employee Assistance Program to support employees with personal and/or work-related challenges.

Amtraco: EPSI, STM, and SBM is an equal opportunity employer and drug free workplace.

We celebrate diversity and are committed to creating an inclusive environment for all employees.