Field Service Sales Specialist (Public Sector)

About the role

Salesforce Field Service is the industry-leading platform that transforms how organizations manage and deliver on-site service. The Field Service Sales Specialist drives the growth and adoption of Salesforce Field Service within Public Sector customers, partnering with Account Executives to identify, develop, and close Field Service opportunities.

Responsibilities

• Drive pipeline and revenue for Salesforce Field Service across Public Sector, owning the full sales cycle from discovery through close.
• Partner with Account Executives to identify field service expansion opportunities within existing Salesforce accounts and net-new prospects.
• Lead discovery and solution design conversations with operational leaders (Service Operations, COO, Director of Field Operations) and IT/CX stakeholders.
• Deliver compelling, differentiated demos of Salesforce Field Service, including scheduling optimization, mobile worker experience, and Appointment Assistant.
• Develop and execute account strategies that articulate clear ROI around first-time fix rates, technician utilization, and field service cost reduction.
• Navigate competitive displacements against FSM-specific vendors.
• Collaborate with the broader ecosystem—professional services, partners, and ISVs—to build winning proposals and customer success plans.
• Represent Salesforce Field Service at industry events, executive briefings, and customer advisory boards.

Requirements

• 7+ years of enterprise software sales experience, with at least 2–3 years focused on field service management, service operations, or workforce management solutions within Public Sector.
• Deep familiarity with field service business processes tailored to government operations (e.g., public works, defense logistics, municipal asset management, or emergency response dispatch, Permitting/Inspections, Vehicle Asset Management).
• Proven ability to sell into complex, multi-stakeholder environments spanning Operations, IT, Finance, and Agency Leadership.
• Experience navigating and winning competitive deals in the FSM market.
• Strong executive presence and ability to lead value-based conversations at the Public Sector Agency leader level (Agency Heads, CIOs, COOs, and Program Directors across Federal, State, or Local government).
• Prospecting skills and track record in articulating ROI.
• Planning and closing skills.

Qualifications

• Bachelor’s Degree or equivalent experience; MBA a plus.

Skills

• Experience with Salesforce products is a plus; Salesforce Field Service expertise is a strong advantage.

Benefits

At Salesforce, we offer a comprehensive benefits package to support your well-being and financial security. This includes:

• Time off programs
• Medical, dental, vision, and mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

Pay

The typical base salary range for this position is $141,550 - $189,350 annually. Specific ranges apply to specific work locations, particularly in California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC.

Schedule

Full-time position.