Field Service Professional -Rockford, IL

Total Compensation

Variation: Competitive hourly base pay + uncapped commission and performance incentives.

Comprehensive, Paid Training

• Virtual & on-the-job training
• Ongoing coaching & support from leaders & teammates

Zero Commute

• Take-home company vehicle and gas card for work use
• We pay for your drive time to and from appointments—you clock in from your driveway

Work-Life Balance

• 4-day work weeks (4/10 schedule, includes Saturdays)

Fully Equipped

• All tools provided
• A cell phone, a tablet, and paid licensing required for job duties

The Perks

• 10 paid holidays
• 2 weeks PTO
• 401(k) with 6% match
• Employee Stock Purchase Program
• Employee pricing on Smart Home equipment

Adventure

• Opportunity to earn a yearly company-paid incentive trip (plus one guest!)

A Day in the Life

• Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems
• Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site
• Customer Education: Training homeowners on how to use their new system to protect their families
• Growth: Benefiting from consistent coaching and leadership training to move up within our national organization

Requirements

• A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus
• A Customer First Attitude: Ability to act with integrity while building rapport with diverse customers
• A Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required

Physical Requirements

• Ability to lift and carry up to 45 lbs
• Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics
• Comfortable bending, kneeling, and standing for extended periods

Safety Culture

• Conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers

Physical Requirements

• Ability to lift and carry up to 45 lbs
• Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics
• Comfortable bending, kneeling, and standing for extended periods