Field Service Professional -Reading, MA

Achieve Your Potential

Vivint Smart Home, an NRG owned company, is seeking Field Service Technicians to join our team. As a Field Service Technician/Professional, you will be responsible for:

• Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
• Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
• Training homeowners on how to use their new system to protect their families.
• Benefiting from consistent coaching and leadership training to move up within our national organization.

Why Choose Vivint?

We offer:

• Total Compensation: Competitive hourly base pay + uncapped commission and performance incentives.
• Comprehensive, Paid Training: Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success.
• Zero Commute: Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments—you clock in from your driveway.
• Work-Life Balance: 4-day work weeks (4/10 schedule, includes Saturdays) to give you more time for what matters.
• Fully Equipped: We provide all tools, a cell phone, a tablet, and paid licensing required for job duties.
• The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program & employee pricing on Smart Home equipment.
• Adventure: Opportunity to earn a yearly company-paid incentive trip (plus one guest!)

Requirements

• A valid driver’s license and a good driving record.
• Ability to successfully pass post-offer background investigation and licensing requirements per applicable law.

Physical Requirements

• Ability to lift and carry up to 45 lbs.
• Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics.
• Comfortable bending, kneeling, and standing for extended periods.

Benefits

Our benefits package includes:

• Medical, vision, and dental coverage.
• 401(k) with a 6% match.
• An Employee Stock Purchase Program.
• Flexible Spending Accounts.

Equal Opportunity Employer

We are committed to a drug and alcohol-free workplace and support the use of AI tools to help you prepare for your interview. However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.