Field Service Professional- Lincoln, NE
Vivint · Lincoln, NE · 1 mo ago
ConsultingFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. No Job ID etc. Remove boilerplate. Must preserve all substantive info.
We need to parse the posting.
Content:
- Intro paragraph: "Welcome to the intersection of energy and home services..." etc. This is about company, maybe "About the role"? Actually it's about company and role description. Could be "About the role" or maybe "About the company". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content to these.
We have sections in posting: "Why Technicians Choose Vivint" with bullet points: Total Compensation, Comprehensive Paid Training, Zero Commute, Work-Life Balance, Fully Equipped, The Perks, Adventure. Those are benefits and maybe pay.
Then "A Day In The Life" with bullet points: Technical Excellence, Consultative Sales, Customer Education, Growth. Those are responsibilities.
Then "What We’re Looking For" with bullet points: A Sales Mindset, Customer First Attitude, Technical Aptitude. Those are skills/qualifications.
Then "Requirements:" with bullet: A valid driver’s license..., Physical Requirements bullet list.
Then "Ready to transform your career? Apply today..." is call to action, we should remove application instructions.
Then NRG drug testing etc is boilerplate, remove.
Also "Level, Title and/or Salary may be adjusted..." maybe not needed.
We need to include Pay and Schedule sections only if posting actually states them. Pay: "Competitive hourly base pay + uncapped commission and performance incentives." That's pay info. So we can include Pay section with that sentence.
Schedule: "4-day work weeks (4/10 schedule, includes Saturdays)". That's schedule info. So include Schedule section.
Benefits: many bullet points: Comprehensive Paid Training, Zero Commute, Work-Life Balance, Fully Equipped, The Perks (10 paid holidays, 2 weeks PTO, 401(k) with 6% match, Employee Stock Purchase Program & employee pricing), Adventure (yearly company-paid incentive trip). Also maybe "Total Compensation" is pay but we already have Pay.
Thus Benefits section can list those.
Responsibilities: from "A Day In The Life": Technical Excellence (installing, servicing, troubleshooting security cameras, smart locks, home automation systems), Consultative Sales (evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site), Customer Education (training homeowners on how to use their new system), Growth (benefiting from consistent coaching and leadership training to move up). Could phrase as list.
Requirements: from "Requirements:" bullet: A valid driver’s license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law. Also Physical Requirements bullet list: lift up to 45 lbs, climb ladders up to 14 feet (including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics, comfortable bending, kneeling, standing for extended periods. Safety culture etc maybe part of responsibilities? But we can include in Requirements.
Qualifications/Skills: "What We’re Looking For" bullet points: Sales Mindset (experience in retail, B2C sales, insurance, or service-based sales is a major plus), Customer First Attitude (ability to act with integrity while building rapport with diverse customers), Technical Aptitude (experience in cable/satellite install, pest control, construction, or solar is helpful but not required). Could be Skills.
Also maybe "Qualifications" could be same as Requirements? But we have both Requirements and Qualifications/Skills. We'll put Requirements as the mandatory (driver license, background check, physical). Qualifications/Skills as the preferred attributes.
About the role: maybe the introductory paragraph describing role: "Field Service Technician/Professional Do you have the drive to succeed..." plus "In this role, technical expertise meets sales opportunity. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind." Also maybe the "Welcome to the intersection..." is company overview. We'll combine into About the role.
We must not repeat job title as heading. So we will not have a heading for "Field Service Technician/Professional". We'll just have About the role.
We must not include Job ID etc.
We must not include boilerplate like EEO, drug testing, etc.
We must output only HTML fragment, no /, no markdown fences.
Thus produce something like:
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. No Job ID etc. Remove boilerplate. Must preserve all substantive info.
We need to parse the posting.
Content:
- Intro paragraph: "Welcome to the intersection of energy and home services..." etc. This is about company, maybe "About the role"? Actually it's about company and role description. Could be "About the role" or maybe "About the company". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content to these.
We have sections in posting: "Why Technicians Choose Vivint" with bullet points: Total Compensation, Comprehensive Paid Training, Zero Commute, Work-Life Balance, Fully Equipped, The Perks, Adventure. Those are benefits and maybe pay.
Then "A Day In The Life" with bullet points: Technical Excellence, Consultative Sales, Customer Education, Growth. Those are responsibilities.
Then "What We’re Looking For" with bullet points: A Sales Mindset, Customer First Attitude, Technical Aptitude. Those are skills/qualifications.
Then "Requirements:" with bullet: A valid driver’s license..., Physical Requirements bullet list.
Then "Ready to transform your career? Apply today..." is call to action, we should remove application instructions.
Then NRG drug testing etc is boilerplate, remove.
Also "Level, Title and/or Salary may be adjusted..." maybe not needed.
We need to include Pay and Schedule sections only if posting actually states them. Pay: "Competitive hourly base pay + uncapped commission and performance incentives." That's pay info. So we can include Pay section with that sentence.
Schedule: "4-day work weeks (4/10 schedule, includes Saturdays)". That's schedule info. So include Schedule section.
Benefits: many bullet points: Comprehensive Paid Training, Zero Commute, Work-Life Balance, Fully Equipped, The Perks (10 paid holidays, 2 weeks PTO, 401(k) with 6% match, Employee Stock Purchase Program & employee pricing), Adventure (yearly company-paid incentive trip). Also maybe "Total Compensation" is pay but we already have Pay.
Thus Benefits section can list those.
Responsibilities: from "A Day In The Life": Technical Excellence (installing, servicing, troubleshooting security cameras, smart locks, home automation systems), Consultative Sales (evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site), Customer Education (training homeowners on how to use their new system), Growth (benefiting from consistent coaching and leadership training to move up). Could phrase as list.
Requirements: from "Requirements:" bullet: A valid driver’s license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law. Also Physical Requirements bullet list: lift up to 45 lbs, climb ladders up to 14 feet (including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics, comfortable bending, kneeling, standing for extended periods. Safety culture etc maybe part of responsibilities? But we can include in Requirements.
Qualifications/Skills: "What We’re Looking For" bullet points: Sales Mindset (experience in retail, B2C sales, insurance, or service-based sales is a major plus), Customer First Attitude (ability to act with integrity while building rapport with diverse customers), Technical Aptitude (experience in cable/satellite install, pest control, construction, or solar is helpful but not required). Could be Skills.
Also maybe "Qualifications" could be same as Requirements? But we have both Requirements and Qualifications/Skills. We'll put Requirements as the mandatory (driver license, background check, physical). Qualifications/Skills as the preferred attributes.
About the role: maybe the introductory paragraph describing role: "Field Service Technician/Professional Do you have the drive to succeed..." plus "In this role, technical expertise meets sales opportunity. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind." Also maybe the "Welcome to the intersection..." is company overview. We'll combine into About the role.
We must not repeat job title as heading. So we will not have a heading for "Field Service Technician/Professional". We'll just have About the role.
We must not include Job ID etc.
We must not include boilerplate like EEO, drug testing, etc.
We must output only HTML fragment, no /, no markdown fences.
Thus produce something like:
About the role
Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. In this role, technical expertise meets sales opportunity. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind.
Responsibilities
- Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
- Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
- Customer Education: Training homeowners on how to use their new system to protect their families.
- Growth: Benefiting from consistent coaching and leadership training to move up within our national organization.
Requirements
- A valid driver’s license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law.
- Ability to lift and carry up to 45 lbs.
- Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics.
- Comfortable bending, kneeling, and standing for extended periods.
Skills
- A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
- Customer First Attitude: Ability to act with integrity while building rapport with diverse customers.
- Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.
Benefits
- Comprehensive, Paid Training: Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates.
- Zero Commute: Take-home company vehicle and gas card for work use; drive time to and from appointments paid.
- Work-Life Balance: 4-day work weeks (4/10 schedule, includes Saturdays).
- Fully Equipped: All tools, a cell phone, a tablet, and paid licensing required for job duties provided.
- The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, Employee Stock Purchase Program, employee pricing on Smart Home equipment.
- Adventure: Opportunity to earn a yearly company-paid incentive trip (plus one guest!).
Pay
Competitive hourly base pay + uncapped commission and performance incentives.
Schedule
4-day work weeks (4/10 schedule, includes Saturdays).
We need to ensure we didn't duplicate schedule info (we have schedule also in Benefits bullet; but schedule section is separate). It's okay. Check for any boilerplate left: we removed drug testing, EEO, etc. Also removed "Ready to transform your career? Apply today..." etc. Also removed "NRG Energy is committed to a drug and alcohol-free workplace..." etc. Also removed "Level, Title and/or Salary may be adjusted..." etc. Also removed "We support the use of AI tools..." etc. Check that we preserved all substantive info: The intro paragraph includes company description and role description. The "Why Technicians Choose Vivint" bullet points we turned into Benefits and Pay sections. Did we capture "Total Compensation: Competitive hourly base pay + uncapped commission and performance incentives." That's Pay. Did we capture "Comprehensive, Paid Training: Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success." That's in Benefits bullet. Did we capture "Zero Commute: Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments— you clock in from your driveway." That's in Benefits bullet. Did we capture "Work-Life Balance: 4-day work weeks (4/10 schedule, includes Saturdays) to give you more time for what matters." That's in Benefits bullet and Schedule. Did we capture "Fully Equipped: We provide all tools, a cell phone, a tablet, and paid licensing required for job duties." That's in Benefits bullet. Did we capture "The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program & employee pricing on Smart Home equipment." That's in Benefits bullet. Did we capture "Adventure: Opportunity to earn a yearly company-paid incentive trip (plus one guest!)." That's in Benefits bullet. Responsibilities: we captured from "A Day In The Life". Did we capture all four bullet points? Yes. Requirements: we captured driver license, background check, physical requirements. Did we capture "Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics." Yes. Did we capture "Comfortable bending, kneeling, and standing for extended periods." Yes. Did we capture "Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers." That's a statement about safety; maybe could be included in Responsibilities or Requirements. It's substantive; we should preserve it. Where to put? Could be under Responsibilities as a bullet about safety, or under Requirements. Since it's about safety culture and conducting safety analysis, maybe it's a responsibility. Let's add a bullet under Responsibilities: "Safety: Conduct a safety analysis of every home to ensure a safe workplace for yourself and customers." That preserves info. Also we might have missed "Ability to successfully pass post-offer background investigation and licensing requirements per applicable law." Already in Requirements bullet. Also "Physical Requirements Ability to lift and carry up to 45 lbs." Already. Also "Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics." Already. Also "Comfortable bending, kneeling, and standing for extended periods." Already. Also "Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers." Added. Also "Ready to transform your career