Field Service Manager

About the role

The Field Service Manager is responsible for overseeing the day-to-day operations of field service teams, ensuring customer satisfaction, and managing the maintenance and repair of equipment.

Responsibilities

• Oversee and manage field service teams to ensure efficient and effective repairs and maintenance services are provided to customers.
• Develop and implement strategies to improve service delivery and customer satisfaction.
• Manage inventory levels and ensure adequate supplies are available for field service technicians.
• Collaborate with other departments to resolve complex issues and maintain high-quality service standards.

Requirements

• Bachelor's degree in Business Administration, Engineering, or a related field.
• Minimum 5 years of experience in a managerial or supervisory position within the field service industry.
• Proven ability to lead and motivate teams, including managing multiple projects simultaneously.
• Strong communication and interpersonal skills, with the ability to interact effectively with customers and team members at all levels.
• Experience with project management tools and software.

Qualifications

• Valid driver’s license and reliable transportation.
• Proficiency in Microsoft Office Suite.
• Knowledge of HVAC, electrical, and plumbing systems.

Skills

• Excellent problem-solving and decision-making skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Effective written and verbal communication skills.

Benefits

• Health insurance coverage.
• 401(k) retirement plan with company match.
• Flexible schedule options.
• Professional development opportunities.

Pay

Annual salary range: $85,000 - $95,000.

Schedule

Variable schedule to accommodate field service needs.