Field Service Manager
About the role
We’re actively seeking a Field Service Manager to oversee a team that services and supports specific business system products and services within a territory and/or an assigned account list, including hardware, document management solutions, and related software.
Responsibilities
- Selecting, hiring, training, and developing current and new technical representatives.
- Addressing and resolving customer issues in a time-effective manner to achieve total customer satisfaction.
- The warehousing process as it relates to merchandise and inventory.
- The development and education of the team as it relates to new technology in an evolving industry.
Requirements
- Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees.
- Service management experience in the technology industry.
- Hands-on field technical experience with a vast knowledge digital and electromechanical technology.
- Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred.
- Strong communication skills including the desire to develop and lead a team.
- Possess excellent time management skills.
Qualifications
- Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees.
- Service management experience in the technology industry.
- Hands-on field technical experience with a vast knowledge digital and electromechanical technology.
- Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred.
- Strong communication skills including the desire to develop and lead a team.
- Possess excellent time management skills.
Skills
- Service management experience in the technology industry.
- Hands-on field technical experience with a vast knowledge digital and electromechanical technology.
- Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle.
- Strong communication skills.
- Excellent time management skills.
Benefits
We provide the anticipated base salary range for this role: $7,180-115,580 annually. This role is eligible for a transportation allowance.
Pay
The anticipated base salary range for this role: $7,180-115,580 annually.
Schedule
This role requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
Company Overview
About our Company - Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.
What We Offer
- A full range of rewards, including competitive compensation and benefits.
- Discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.