Jobs · Information Technology · Pennsylvania

Field Service/Installation Technician

Benco Dental · Harrisburg, PA · 3 wk ago
On-siteInformation TechnologyFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate like EEO, legal, navigation, cookie, duplicated lines, application instructions. Must preserve all substantive info. We need to parse the posting. Let's extract sections: - Location: Harrisburg, PA (maybe metadata; we can include in a short

maybe under About the role? Not a heading.) - Title: Field Service/Installation Technician at Benco Dental, a division of 1930 Ventures (but we don't repeat as heading.) - Intro paragraphs: "As the next evolution..." etc. That's about company, maybe "About the role" or "About the company". The instruction says use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content accordingly. We have: - "What’s in it for YOU?" list: Excellent Compensation Packages, Medical, Dental and Vision Benefits Effective on Day 1, 401k Package Effective on Day 1, Paid Time Off Program, Profit Sharing, Associate Discounts and Community Giveback Programs, College Tuition Savings Program, Caring Family Culture Toward all Associates, Certified as a FORTUNE Great Place to Work, Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups, Family owned for 95+ years. That's benefits. So Benefits section. - Position Summary: description of role. Could be About the role. - "Do YOU Possess These Skills and Attributes?" list: Computer proficiency, Organizational skills, Problem solving skills, Exceptional communication skills, No Bio-Medical (dental) Device repair experience? No problem! Other relevant experience includes: Mechanical or Technical experience/education Electrical, Customer service, Military, or Software/hardware experience Pneumatics HVAC That's Skills (maybe also Qualifications). We'll treat as Skills. - "Do These Responsibilities Interest YOU?" list: Providing maintenance and repair services out in the field, Training staff on using equipment, Training customers on using equipment That's Responsibilities. - "Do YOU Meet These Requirements?" list: High School Diploma or equivalent, Valid driver’s license and clean driving record (Required), Technical training in the bio-medical or electronics field (Preferred), Physical:Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting, Must frequently lift/lower/carry/push/pull 1 to 55 pounds, occasionally lift/lower/carry/push/pull 56 to 100 pounds, Position requires routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders, Able to work in tight spaces, Frequent travel to customer sites (daily) and occasional use of power tools That's Requirements (maybe also Qualifications). We'll treat as Requirements. - "Who We Are:" description of company. Could be About the role? Actually About the role is more about the position; but we have Position Summary already. Could treat "Who We Are" as About the role? Might be better to have About the role include Position Summary and maybe Who We Are? But we need to avoid filler. We'll include About the role with Position Summary and maybe a brief about company? However we must not invent. We'll include Position Summary as About the role. - The later paragraph about mission etc is more company overview; could be omitted as not specific to role? Might be considered boilerplate? It's substantive but not about role; but we could include as About the role? The instruction: "Prefer a few substantive sections over many thin ones." So we could combine About the role (including Position Summary and Who We Are) into one section. - Also there is statement: "This position is a field-based / territory-based / virtually- based / remote-based position that does not require consistently reporting to a physical Benco location." That's about Schedule? Actually it's about work location/remote. Could be Schedule? Not exactly schedule; maybe we could put under About the role as note. - Pay: Not explicitly stated. There's "Excellent Compensation Packages" but no specific pay. Since we should not create Pay section unless posting actually states them. It does not give numbers or range, just "Excellent Compensation Packages". That's vague; maybe we should not create Pay section because it's not specific. The rule: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Benefits we have specific list, so we can include Benefits. Pay: we have "Excellent Compensation Packages" but no specifics; that's vague; better to omit Pay section. - Schedule: Not stated; we have travel frequency but not schedule like full-time, part-time, shift. So omit Schedule. Thus sections: About the role, Responsibilities, Requirements, Skills, Benefits. We need to use

for each heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must not repeat job title as heading. So headings are just the section names. We need to preserve all substantive information. Let's extract prose for About the role: combine Position Summary and Who We Are and maybe the intro about company mission. Position Summary: "The Field Service/Installation Technician is a vital part of our company providing hands-on support to our customers. Service Technicians are independent team players who want to be customer focused. As the Service Technician, you will offer solutions to our clients that extend beyond repairs and maintenance to exemplify our number one goal: driving dentistry forward. Benco Dental offers service technicians career development and will provide a strong sense of accomplishment." Who We Are: long paragraph about mission, 1930 Ventures, Benco Dental, stats, etc. Also includes "We are seeking driven professionals who want to play a key role in our future success while making a positive impact within our industry." That's also substantive. Also earlier intro: "As the next evolution of our family enterprise, Benco Dental proudly operates under the emerging 1930 Ventures brand. Candidates may see both Benco Dental and 1930 Ventures during this transition period, while our commitment to our associates, customers, and culture remains unchanged. Our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!" That's also about role/company. We'll combine these into a few paragraphs. We must not include boilerplate like EEO, legal, navigation, cookie, duplicated lines, application instructions. The posting includes "We're proud to be an equal opportunity and affirmative action employer..." and a link. That's EEO boilerplate; must remove. Also "Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at 1930 Ventures." Remove. Also the statement about field-based/territory-based etc we can keep as part of About the role maybe. Now let's craft HTML. Structure:

    About the role

    ... paragraphs ...

    Responsibilities

    • Providing maintenance and repair services out in the field
    • Training staff on using equipment
    • Training customers on using equipment

    Requirements

    • High School Diploma or equivalent
    • Valid driver’s license and clean driving record (Required)
    • Technical training in the bio-medical or electronics field (Preferred)
    • Physical: Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting
    • Must frequently lift/lower/carry/push/pull 1 to 55 pounds, occasionally lift/lower/carry/push/pull 56 to 100 pounds
    • Position requires routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders
    • Able to work in tight spaces
    • Frequent travel to customer sites (daily) and occasional use of power tools

    Skills

    • Computer proficiency, including knowledge of Windows-based programs
    • Organizational skills
    • Problem solving skills
    • Exceptional communication skills
    • Other relevant experience includes: Mechanical or Technical experience/education, Electrical, Customer service, Military, or Software/hardware experience, Pneumatics, HVAC
    Note: The "No Bio-Medical (dental) Device repair experience? No problem!" is more a note; we could incorporate into Skills as a note but it's not a skill. Might be better to include as a note in Skills? Could be a separate sentence. But we can incorporate as a note: "No Bio-Medical (dental) Device repair experience required; other relevant experience includes..." We'll keep as part of Skills bullet. We need to preserve all substantive info; we have that. Benefits:

    Benefits

    • Excellent Compensation Packages
    • Medical, Dental and Vision Benefits Effective on Day 1
    • 401k Package Effective on Day 1
    • Paid Time Off Program
    • Profit Sharing
    • Associate Discounts and Community Giveback Programs
    • College Tuition Savings Program
    • Caring Family Culture Toward all Associates
    • Certified as a FORTUNE Great Place to Work
    • Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups
    • Family owned for 95+ years
    Check if any of these are filler: "Excellent Compensation Packages" is vague but it's a benefit statement; we keep as it's stated. Now About the role prose: Let's craft a couple paragraphs. Paragraph 1: Intro about company and role match. "As the next evolution of our family enterprise, Benco Dental proudly operates under the emerging 1930 Ventures brand. Candidates may see both Benco Dental and 1930 Ventures during this transition period, while our commitment to our associates, customers, and culture remains unchanged. Our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!" Paragraph 2: Position Summary. "The Field Service/Installation Technician is a vital part of our company providing hands-on support to our customers. Service Technicians are independent team players who want to be customer focused. As the Service Technician, you will offer solutions to our clients that extend beyond repairs and maintenance to exemplify our number one goal: driving dentistry forward. Benco Dental offers service technicians career development and will provide a strong sense of accomplishment." Paragraph 3: Who We Are / Mission. "1930 Ventures, a family enterprise that includes Benco Dental, is the largest family owned, full-service dental distributor in the United States, and has remained in the family since 1930—a family that now includes more than 40,000 customers and over 1,700 associates in the 48 contiguous states. In 2025, we posted revenues of $1B. We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services and solutions, including office design, equipment repair, practice coaching, financing and project management,

Similar jobs

Field Service Technician

Simpatico SystemsSan Antonio, Texas Metropolitan Area· 1 mo ago
RemoteEngineering$16–$28/hrapply on simpatico.bamboohr.com

Field Service Technician

Sunbelt SolomonMiddletown, CT· 1 mo ago
Information Technologyapply on secure3.entertimeonline.com

Field Service Technician

JBT MarelRichmond, VA· 3 mo ago
RemoteEngineering$30–$35/hrapply on jbtm.wd108.myworkdayjobs.com