Field Service Engineer-San Francisco
SCIENION · San Francisco, CA · 1 wk ago
Information TechnologyFull-time
About the role
Field-based engineering position supporting customers across the Western Region of US, but also cover North America.
Responsibilities
- Install and set up SCIENION and CELLENION systems at customer sites.
- Perform preventive maintenance, troubleshoot issues, and complete on-site or remote repairs.
- Deliver customer training, provide technical support, and represent SCIENION at conferences.
- Prepare technical quotations, service reports, and ISO-compliant documentation.
Requirements
- Bachelor’s degree in an engineering discipline or a comparable technical qualification.
- At least 3 years of experience in field service, technical support, or a related in-house service role.
- Strong problem-solving ability, hands-on engineering skills, and a proactive mindset.
- Excellent communication skills, customer-facing confidence, and willingness to travel up to 60%.
Preferred Qualifications
- Experience supporting electromechanical, electronic, biomedical, or automation-based systems.
- Background in a customer-facing technical role within life sciences or a related industry.
- Valid driver’s license and access to a car for regional travel.
Skills
Hands-on engineering skills, problem-solving ability, excellent communication, and customer-facing confidence.
Benefits
401K with company match, PTO, Health Benefits, Investment in Professional and Personal Development, and much more.