Field Service Engineer, NMW, Digital
BOBST · Parsippany, NJ · 1 mo ago
RemoteRemoteCustomer Service$70k–$90k/yrFull-time
Bobst North America has been named to Forbes Best Midsize Employers List three years in a row. As a global engineering company in the packaging industry, Bobst touches roughly half of all packaging produced today.
About the Role
We are expanding our team to support a growing customer base and increasing installation needs. The position involves extensive travel (85‑95% across the United States), sharing technical expertise, and working hands‑on with advanced machinery.
Responsibilities
- Perform service, repairs, and installations of Bobst machinery.
- Relocate existing equipment and conduct preventive maintenance.
- Provide customer training and implement productivity‑improvement programs.
- Troubleshoot technical issues and offer solutions.
- Be on call for after‑hours support on a rotating basis.
- Offer technical support to customers, service centers, and technicians.
Requirements
- 5–10 years of experience in a field service role.
- Strong troubleshooting and analytical skills.
- Customer‑focused mindset with excellent problem‑solving abilities.
- Effective communication and follow‑up skills.
Pay
The base salary is estimated to range between $70,000 – $90,000 USD annually, depending on experience and qualifications.
Benefits
- Overtime pay (OT)
- Per diem allowance during travel
- Travel time compensation
- Comprehensive health, dental, & vision insurance
- 401(k) retirement plan
- Vacation and holiday pay
- Ongoing training and development opportunities