Field Service Engineer-IT/Network

About the role

The Field Service Engineer is a focal point to further enable the division to satisfy direct customer projects aligned with the Division Manager's and Operations Manager’s objectives. This position will satisfy Field Service Engineering responsibilities on and off site related to further establishing Field Service Engineering support services for several program related projects concurrently. This position serves as a technical bridge between engineering resources and operators/maintainers in the assigned portfolio while reporting to the Field Service Engineering Manager.

Responsibilities

• Develop and mature standardization, program or site-specific requirements, and risk management strategies, enabling increased probability of success to deliver new technological deliverables within the approved scope.
• Serve as a technical bridge between engineering resources and operators/maintainers in the assigned portfolio.
• Works to develop and mature standardization, program or site-specific requirements, and risk management strategies, enabling increased probability of success to deliver new technological deliverables within the approved scope.
• Support the entire team’s ability to grow the scope of available Products or Services with a variety of Industry Partners for a globally oriented market in a high-stakes environment.
• Travel up to 25% is required.

Requirements

• A minimum of 5 years directly serving in a technical role, on-site, as a Group 3-5 RPA or General Aviation Special Mission Aircraft IT/Network Field Engineer
• US citizenship and a current secret level security clearance
• Experience in aspects of ISR systems operational sustainment; GCS, comm systems, computing/networking, mission payloads, or other related subsystems with limited resources in austere environments
• Strong understanding and application of using network test equipment, for troubleshooting
• Current CompTia Security Plus certification
• Hands-on experience with software integration and testing: Windows and Linux operating systems
• Hands-on experience with managing/maintaining CISCO network architecture
• Experience with developing standard operating procedures (SOP), system block diagrams, and subsystem test plans

Qualifications

• BS in a Cybersecurity/Information Technology/Computer Engineering or related field
• 10+ years' experience in Field Engineering Support to RPA/UAS in a global enterprise
• Demonstrated technical expertise to ensure the Division's Field Engineering Services are executed, enabling the development, sustainment, and growth of technological deliverables
• Independent ability to plan, prioritize, schedule, and organize multiple management tasks simultaneously according to the importance of projects or management tasks assigned
• Independent ability to work well with other team members under time-sensitive constraints

Skills

• Technical expertise in IT/Network Field Engineering
• Experience in ISR systems operational sustainment
• Experience with network test equipment
• Experience with software integration and testing
• Experience with managing/maintaining CISCO network architecture
• Experience with developing SOP, system block diagrams, and subsystem test plans

Benefits

TSC offers a stable work environment, a competitive salary, and a comprehensive benefit package, including ESOP participation, 401k Plan, Flexible Work Schedules, Tuition Reimbursement, Co-Sponsored Health Plan, Paid Leave and much more.

Pay

Compensation details are confidential and not disclosed in this posting.

Schedule

Flexible work schedules are offered.