Field Service Engineer (35474)

Responsibilities

• Design & Engineering Support
  • Participate in model reviews, engineering design meetings, and safety‑in‑design reviews.
  • Ensure accessibility, maintenance, and operability of process equipment.
  • Define problems, collect data, and draw valid conclusions to improve operations and determine design viability.
  • Apply water‑treatment chemistry calculations, plane geometry, and engineering principles to troubleshooting and problem resolution.
• Construction & Installation Management
  • Serve as construction liaison between design engineering and construction teams during water‑treatment plant erection.
  • Identify and correct equipment alignment issues and plumb adjustment figures during installation.
  • Manage activities of outside vendors and suppliers, ensuring services and supplies meet project specifications and performance requirements.
  • Maintain a strong safety mindset to ensure work reflects technical requirements within company safety standards.
• Commissioning & Control Systems
  • Develop and execute commissioning schedules and performance plans for water‑treatment plants.
  • Commission plants by ensuring process equipment and control systems perform per specifications.
  • Perform control‑system factory acceptance tests with clients and client‑designated representatives.
  • Execute PLC/HMI activities including I/O checkout, system networking, program upload/download, ladder‑logic troubleshooting, and writing simple logic.
• Training & Technical Support
  • Develop standard operating procedures and log sheets to document and monitor equipment operation.
  • Deliver classroom and hands‑on training regarding operation and maintenance of process equipment.
  • Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer sites.
  • Present effectively to customers, clients, and internal teams.
• After‑Market Services & Documentation
  • Perform site and equipment inspections and operator training.
  • Prepare timely and accurate technical reports for customer records and future outage reference.
  • Apply mathematical operations to budget analysis and time‑and‑material (T&M) contract cost monitoring.
  • Manage quality data for accuracy and report generation.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms.
• Frequently required to stand; stoop, kneel, crouch, or crawl; and talk or hear.
• Occasionally required to walk and climb or balance.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, color vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Noise level is usually moderate; possible exposure to loud noise on‑site.
• Site assignments are in Canada and foreign countries and may involve remote work camps.
• Many water‑treatment facilities are located outdoors; work activities will be outdoors.
• Exposure to chemically aggressive fluids (acids and bases) is possible.

Qualifications

• Degree in Engineering or Engineering Technology from an accredited university or college (required).
• Minimum 5 years of experience in the water‑treatment field, including commissioning, construction, or field services (preferred).
• Strong water‑treatment chemistry knowledge and ability to apply engineering principles to troubleshooting, root‑cause analysis, and problem resolution.
• Advanced technical skills with analytical instrumentation, calibrated tools, hand tools, and safe handling of chemically aggressive fluids.
• Working knowledge of electrical equipment, control systems, and safety protocols; ability to service instruments and handle equipment hands‑on.
• Computer proficiency (word processing, spreadsheets, network operations, database management) for technical documentation and reporting.
• Valid passport and driver’s license; ability to travel extensively (70‑80 % of time, ~250 days/year).
• Proven ability to work independently and remotely with cross‑functional project teams, meeting deadlines with minimal supervision.
• Strong customer‑relationship management skills and ability to balance external and internal stakeholder needs.
• Excellent verbal and written communication skills; ability to create concise technical reports.
• Effective prioritization and multitasking abilities for managing multiple service projects and administrative responsibilities.
• Sound business judgment; ability to conduct risk‑reward analysis and make strategic decisions aligned with organizational objectives.
• Self‑motivated professional with strong mathematical skills, customer‑service orientation, and proven ability to learn company procedures and adapt to evolving technical requirements.
• Mechanical experience with water‑treatment equipment (pumps, valves, instrumentation, pneumatic systems, etc.) and electrical experience with panels and related equipment.
• Knowledge of structural, mechanical, hydraulic, electrical, piping, welding specifications, and civil engineering notations.
• Expert knowledge of water‑treatment systems and technologies, including ultrafiltration systems, membrane bioreactors, and separation technologies.
• Demonstrated ability to perform equipment startup, commissioning, and process optimization.
• Project‑management skills; Lean Six Sigma or continuous‑improvement methodology experience.
• Operating experience with UF/MBR, reverse osmosis, micro‑filtration, clarification, conventional filtration, evaporators, or crystallizers.
• Training in lock‑out/tag‑out procedures.

Benefits

• Standard medical coverage
• Dental coverage
• 401(k) retirement plan

Pay

Hourly rate ranging from $32.00 to $45.00.

Schedule

National traveling role with a 3‑weeks‑on, 1‑week‑remote (work‑from‑home) rotation.