Field Service Engineer (35474)

Job Description

The Field Service Representative will manage all aspects of water treatment plant commissioning, installation, and optimization, serving as a key interface between design engineering, construction teams, control systems, and customers.

• Design & Engineering Support
• Participate in Model Reviews, Engineering Design Meetings, and Safety in Design reviews
• Ensure accessibility, maintenance, and operability of process equipment
• Define problems, collect data, and draw valid conclusions to improve operations and determine design viability
• Apply water treatment chemistry calculations, plane geometry, and engineering principles to troubleshooting and problem resolution
• Construction & Installation Management
• Serve as construction liaison between design engineering and construction teams during Water Treatment Plant erection
• Identify and correct equipment alignment issues and plumb adjustment figures during installation
• Manage activities of outside vendors and suppliers, ensuring services and supplies meet project specifications and performance requirements
• Maintain strong safety mindset to ensure executed work reflects technical requirements within company safety standards
• Commissioning & Control Systems
• Develop and execute Commissioning Schedules and Performance Plans for Water Treatment Plants
• Commission Water Treatment Plants by ensuring process equipment and control systems perform per specifications
• Perform control system factory acceptance tests with clients and client-designated representatives
• Perform specific PLC/HMI activities including Control System IO Checkout, system networking, program upload/download, understanding ladder logic and function blocks, troubleshooting code, and writing simple logic
• Training & Technical Support
• Develop Standard Operating Procedures and log sheets to document and monitor equipment operation
• Develop and execute classroom and hands-on training regarding operation and maintenance of process equipment
• Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer sites
• Deliver effective presentations to customers, clients, and internal teams

Physical Requirements

Regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. Frequently required to stand; stoop, kneel, crouch, or crawl; and talk or hear. Occasionally required to walk and climb or balance. Must occasionally lift and/or move up to 25 pounds.

Work Environment

Noise level in the work environment is usually moderate; possible exposure to loud noise level on-site. Site assignments shall be in Canada and foreign countries and may involve accommodations at remote work camps. Many water treatment facilities are located outside and work activities will be outdoors. Exposure to chemically aggressive fluids (acids and bases).

Qualifications

• Required Degree in Engineering or Engineering Technology from an accredited university or college
• Experience in commissioning, construction, or field services
• Mechanical experience and know-how (hands-on, reading and interpreting drawings, etc.), particularly with water treatment equipment (pumps, valves, instrumentation, relief valves, regulators, pneumatic systems, etc.)
• Electrical experience and know-how (hands-on, reading and interpreting drawings, etc.), particularly with electrical panels and water treatment equipment
• Training in lock-out/tag-out procedures
• Preferred Technical
• Bachelor's Degree or College Diploma with minimum 5 years of experience in water treatment field
• Comprehensive knowledge of structural, mechanical, hydraulic, electrical, piping, welding specifications, and civil engineering notations
• Expert knowledge of water treatment systems and technologies including Ultrafiltration Systems, Membrane Bio Reactors, and Separation Technologies
• Demonstrated ability to perform equipment startup, commissioning, and process optimization
• Ability to quickly adapt to new problems, clients, and situations
• Project management skills
• Lever Six Sigma or continuous improvement methodology experience
• Operating experience with water treatment equipment including UF/MBR, reverse osmosis (RO) systems, micro-filtration, clarification and conventional filtration, evaporators, or crystallizers