Field Service Engineer

Responsibilities

• Travel to customer sites to perform services including verification, preventative maintenance, repair, and installation on a wide range of Instron’s products.
• Provide support using a company vehicle, appropriate tools/equipment, including a laptop computer, cell phone, and MI-FI device.
• Assure availability of support from a well-established service operation.
• Manage regional responsibility for customers located within Wisconsin and Illinois.
• Occasionally travel to other locations in the US, up to about 40% overnight travel.

Requirements

• A two or four-year technical degree from an accredited university, or equivalent military/trade school training.
• Knowledge of electro–mechanical systems.
• The ability to read, comprehend, and interpret basic technical information involving mechanics and electronics associated with materials testing systems.
• The ability to interpret blueprints and schematics, understand electrical, mechanical, and electronic systems, and be familiar with PC’s including operating systems and Windows applications.
• A high level of autonomy, superior organizational, time management, and customer service skills.
• Prior field service experience strongly preferred.
• Automation systems experience is a plus.
• Experience performing preventative or corrective maintenance on servo hydraulic systems preferred.
• Experience with materials testing preferred, but not required.
• Experience delivering hands on and classroom training on technical topics preferred.

Qualifications

Successful applicants will have a two or four-year technical degree from an accredited university and knowledge of electro–mechanical systems. Equivalent military / trade school training may be accepted in lieu of degree.

Skills

• Technical aptitude and problem-solving skills.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Benefits

• Competitive salary.
• Health, dental, life, and LTD insurance.
• 401k (with match).
• 100% tuition reimbursement program.

Pay

This position has a starting salary range of $30.90 - $41.70 USD Hourly. Pay is determined by several factors, including a candidate’s experience, relevant skills, and qualifications.

Schedule

Work from home, out of the Greater Chicago, IL area.

Benefits

• Health, dental, life, and LTD insurance.
• 401k (with match).
• 100% tuition reimbursement program.