Field Service Engineer 3 (Non-Exempt)
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should only include sections that have real specific content.
We need to parse the posting.
Content:
- Job Summary & Responsibilities: description about role, location Tampa, FL, primary technical contact, etc. Also includes "Why Join Onto Innovation?" bullet points: Industry Leadership, Customer Impact, Continuous Growth.
- Key Responsibilities: list of duties.
- Qualifications: Education, Technical Expertise, Soft Skills.
- Logistics & Physical Requirements: travel, cleanroom, physical capability.
- Why Join Onto Innovation? (second occurrence) includes benefits: competitive salaries, comprehensive benefits package, health/dental/vision, life/disability, PTO, 401(k) match, ESPP, wellness initiatives, cutting-edge tools, collaborative inclusive culture.
- Compensation & Growth: Base Salary Range: $71,360 - $107,040, annual bonus opportunities, potential long-term incentives.
- Empowering Every Voice... EEO boilerplate (should be removed).
- Important Note on Export Compliance (maybe keep? It's not boilerplate? It's a note about export compliance; could be considered relevant but maybe not required. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Export compliance might be legal; but it's a note about export licensing review. Might be considered legal boilerplate; safer to remove.
We need to avoid repeating job title as heading. No Job ID.
We need to output only HTML fragment, no /, no markdown fences.
We need to use for section headings. Use - for any list of duties/requirements/benefits, and
for prose.
We need to preserve all substantive information, not invent or summarize away detail.
We need to include a section only when posting has real specific content; never emit heading followed by filler/placeholder text.
We need to prefer a few substantive sections over many thin ones.
Thus we can combine some sections: maybe "About the role" (Job Summary & Responsibilities), "Responsibilities" (Key Responsibilities), "Requirements" (Qualifications + Logistics & Physical Requirements?), "Benefits" (Why Join Onto Innovation? benefits), "Pay" (Compensation & Growth salary range and bonuses). "Schedule" maybe not present (no schedule details). So we omit Schedule.
We need to ensure we don't create empty sections.
Let's extract content.
Job Summary & Responsibilities paragraph:
"Onto Innovation is seeking a highly skilled, self-driven Field Service Engineer to support our advanced Metrology and Inspection systems. Based in Tampa, FL, you will serve as the primary technical contact for our customers, ensuring exceptional service and satisfaction. This role combines hands-on technical expertise with customer engagement, supporting cutting-edge measurement and automation technologies that drive semiconductor manufacturing forward."
Also there is "Why Join Onto Innovation?" first occurrence with bullet points: Industry Leadership, Customer Impact, Continuous Growth. Those are benefits/culture. Could be placed under Benefits or maybe under "About the role"? But we have separate Benefits section later.
Key Responsibilities list:
- Provide on-site support for installation, upgrades, calibration, maintenance, and repair of metrology and inspection tools in compliance with Onto Innovation standards and service agreements.
- Diagnose and resolve complex hardware and software issues independently or in collaboration with engineering teams.
- Manage escalations and critical customer situations effectively.
- Act as the primary liaison between the factory and customers for performance data collection, reliability analysis, and satisfaction tracking.
- Prepare detailed Field Service Reports (FSRs) documenting tool performance, issue resolution, and installation updates.
- Deliver feedback to engineering teams on serviceability, reliability, and installation metrics to influence future product development.
- Support beta programs at customer sites and engineering centers.
- Provide technical phone support and participate in on-call rotations as required.
Qualifications:
Education: Bachelor’s degree in Mechanical, Electrical, Automation, Mechatronics, or related engineering field. Alternatively: Associate degree or technical certification with 5+ years of relevant semiconductor field service experience.
Technical Expertise:
- Proven ability to troubleshoot complex systems in semiconductor or manufacturing environments.
- Working knowledge of semiconductor process and/or metrology inspection equipment.
- Strong mechanical and electrical aptitude; electronics experience preferred.
- Familiarity with semiconductor safety, ergonomics, and yield requirements.
- Basic software troubleshooting skills.
Soft Skills:
- Exceptional problem-solving and analytical abilities.
- Strong written and verbal communication skills; customer-focused mindset.
- Collaborative team player with the ability to work independently under pressure.
- Excellent time and project management skills; adaptable in dynamic environments.
- High attention to detail in documentation and diagnostics.
Logistics & Physical Requirements:
- Ability to travel up to 25% domestically and internationally; must meet visa and site access requirements.
- Comfortable working in cleanroom environments, including gowning and use of breathing apparatus.
- Physical capability for manual tasks such as bending, crawling, and working around semiconductor systems.
Why Join Onto Innovation? (second occurrence) benefits paragraph:
"At Onto Innovation, we believe your work should matter—and so should your well-being. That’s why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we’ve got you covered. You’ll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools—all within a collaborative, inclusive culture where your contributions are valued and recognized."
Compensation & Growth:
"Base Salary Range: $71,360.00 - $107,040.00, offered in good faith and based on experience, location, and qualifications. Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success."
We should not include EEO boilerplate.
Now decide sections.
Potential sections:
- About the role (Job Summary & Responsibilities) – include the paragraph and maybe also the first "Why Join Onto Innovation?" bullet points? But those are more about benefits/culture; could be placed under Benefits.
- Responsibilities (Key Responsibilities) – list.
- Requirements (Qualifications + Logistics & Physical Requirements) – could combine education, technical expertise, soft skills, logistics.
- Benefits (Why Join Onto Innovation? benefits paragraph) – list of benefits.
- Pay (Compensation & Growth) – salary range and bonuses.
We need to use
for each section heading.
We need to use - for any list of duties/requirements/benefits. For prose, use
.
Thus:
not needed; just headings and content.
We'll output something like:
About the role
Onto Innovation is seeking a highly skilled, self-driven Field Service Engineer to support our advanced Metrology and Inspection systems. Based in Tampa, FL, you will serve as the primary technical contact for our customers, ensuring exceptional service and satisfaction. This role combines hands-on technical expertise with customer engagement, supporting cutting-edge measurement and automation technologies that drive semiconductor manufacturing forward.
Responsibilities
- Provide on-site support for installation, upgrades, calibration, maintenance, and repair of metrology and inspection tools in compliance with Onto Innovation standards and service agreements.
- Diagnose and resolve complex hardware and software issues independently or in collaboration with engineering teams.
- Manage escalations and critical customer situations effectively.
- Act as the primary liaison between the factory and customers for performance data collection, reliability analysis, and satisfaction tracking.
- Prepare detailed Field Service Reports (FSRs) documenting tool performance, issue resolution, and installation updates.
- Deliver feedback to engineering teams on serviceability, reliability, and installation metrics to influence future product development.
- Support beta programs at customer sites and engineering centers.
- Provide technical phone support and participate in on-call rotations as required.
Requirements
Education: Bachelor’s degree in Mechanical, Electrical, Automation, Mechatronics, or related engineering field. Alternatively: Associate degree or technical certification with 5+ years of relevant semiconductor field service experience.
Technical Expertise:
- Proven ability to troubleshoot complex systems in semiconductor or manufacturing environments.
- Working knowledge of semiconductor process and/or metrology inspection equipment.
- Strong mechanical and electrical aptitude; electronics experience preferred.
- Familiarity with semiconductor safety, ergonomics, and yield requirements.
- Basic software troubleshooting skills.
Soft Skills:
- Exceptional problem-solving and analytical abilities.
- Strong written and verbal communication skills; customer-focused mindset.
- Collaborative team player with the ability to work independently under pressure.
- Excellent time and project management skills; adaptable in dynamic environments.
- High attention to detail in documentation and diagnostics.
Logistics & Physical Requirements:
- Ability to travel up to 25% domestically and internationally; must meet visa and site access requirements.
- Comfortable working in cleanroom environments, including gowning and use of breathing apparatus.
- Physical capability for manual tasks such as bending, crawling, and working around semiconductor systems.
But we used with strong tags; maybe better to keep as prose? The instruction: use
for prose. Using inside is okay. Could also separate into
but not allowed; only for section headings. So we can keep as
with bold.
Alternatively we could make separate
for Education, Technical Expertise, etc. But that would be many thin sections; they said prefer a few substantive sections over many thin ones. So combining into Requirements is fine.
Now Benefits:
Benefits
At Onto Innovation, we believe your work should matter—and so should your well-being. That’s why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we’ve got you covered. You’ll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools—all within a collaborative, inclusive culture where your contributions are valued and recognized.
We could also list benefits as but the paragraph already enumerates; but we could turn into list for clarity. However instruction: use - for any list of duties/requirements/benefits. The benefits are a list; we could convert to list. Let's do list.
Thus:
Benefits
- Competitive salaries
- Comprehensive benefits package including health, dental, and vision coverage
- Life and disability insurance
- Paid time off (PTO)
- 401(k) with employer match
- Employee Stock Purchase Program (ESPP)
- Wellness initiatives
- Access to cutting‑edge tools
- Collaborative, inclusive culture where contributions are valued and recognized
But we need to preserve ALL substantive information; the paragraph also mentions "competitive salaries and a comprehensive benefits package designed to support you and your family." We captured that.
Now Pay:
Pay
Base Salary Range:
- for any list of duties/requirements/benefits, and
for prose. We need to preserve all substantive information, not invent or summarize away detail. We need to include a section only when posting has real specific content; never emit heading followed by filler/placeholder text. We need to prefer a few substantive sections over many thin ones. Thus we can combine some sections: maybe "About the role" (Job Summary & Responsibilities), "Responsibilities" (Key Responsibilities), "Requirements" (Qualifications + Logistics & Physical Requirements?), "Benefits" (Why Join Onto Innovation? benefits), "Pay" (Compensation & Growth salary range and bonuses). "Schedule" maybe not present (no schedule details). So we omit Schedule. We need to ensure we don't create empty sections. Let's extract content. Job Summary & Responsibilities paragraph: "Onto Innovation is seeking a highly skilled, self-driven Field Service Engineer to support our advanced Metrology and Inspection systems. Based in Tampa, FL, you will serve as the primary technical contact for our customers, ensuring exceptional service and satisfaction. This role combines hands-on technical expertise with customer engagement, supporting cutting-edge measurement and automation technologies that drive semiconductor manufacturing forward." Also there is "Why Join Onto Innovation?" first occurrence with bullet points: Industry Leadership, Customer Impact, Continuous Growth. Those are benefits/culture. Could be placed under Benefits or maybe under "About the role"? But we have separate Benefits section later. Key Responsibilities list: - Provide on-site support for installation, upgrades, calibration, maintenance, and repair of metrology and inspection tools in compliance with Onto Innovation standards and service agreements. - Diagnose and resolve complex hardware and software issues independently or in collaboration with engineering teams. - Manage escalations and critical customer situations effectively. - Act as the primary liaison between the factory and customers for performance data collection, reliability analysis, and satisfaction tracking. - Prepare detailed Field Service Reports (FSRs) documenting tool performance, issue resolution, and installation updates. - Deliver feedback to engineering teams on serviceability, reliability, and installation metrics to influence future product development. - Support beta programs at customer sites and engineering centers. - Provide technical phone support and participate in on-call rotations as required. Qualifications: Education: Bachelor’s degree in Mechanical, Electrical, Automation, Mechatronics, or related engineering field. Alternatively: Associate degree or technical certification with 5+ years of relevant semiconductor field service experience. Technical Expertise: - Proven ability to troubleshoot complex systems in semiconductor or manufacturing environments. - Working knowledge of semiconductor process and/or metrology inspection equipment. - Strong mechanical and electrical aptitude; electronics experience preferred. - Familiarity with semiconductor safety, ergonomics, and yield requirements. - Basic software troubleshooting skills. Soft Skills: - Exceptional problem-solving and analytical abilities. - Strong written and verbal communication skills; customer-focused mindset. - Collaborative team player with the ability to work independently under pressure. - Excellent time and project management skills; adaptable in dynamic environments. - High attention to detail in documentation and diagnostics. Logistics & Physical Requirements: - Ability to travel up to 25% domestically and internationally; must meet visa and site access requirements. - Comfortable working in cleanroom environments, including gowning and use of breathing apparatus. - Physical capability for manual tasks such as bending, crawling, and working around semiconductor systems. Why Join Onto Innovation? (second occurrence) benefits paragraph: "At Onto Innovation, we believe your work should matter—and so should your well-being. That’s why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we’ve got you covered. You’ll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools—all within a collaborative, inclusive culture where your contributions are valued and recognized." Compensation & Growth: "Base Salary Range: $71,360.00 - $107,040.00, offered in good faith and based on experience, location, and qualifications. Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success." We should not include EEO boilerplate. Now decide sections. Potential sections: - About the role (Job Summary & Responsibilities) – include the paragraph and maybe also the first "Why Join Onto Innovation?" bullet points? But those are more about benefits/culture; could be placed under Benefits. - Responsibilities (Key Responsibilities) – list. - Requirements (Qualifications + Logistics & Physical Requirements) – could combine education, technical expertise, soft skills, logistics. - Benefits (Why Join Onto Innovation? benefits paragraph) – list of benefits. - Pay (Compensation & Growth) – salary range and bonuses. We need to use
for each section heading. We need to use
- for any list of duties/requirements/benefits. For prose, use
. Thus: not needed; just headings and content. We'll output something like:
About the role
Onto Innovation is seeking a highly skilled, self-driven Field Service Engineer to support our advanced Metrology and Inspection systems. Based in Tampa, FL, you will serve as the primary technical contact for our customers, ensuring exceptional service and satisfaction. This role combines hands-on technical expertise with customer engagement, supporting cutting-edge measurement and automation technologies that drive semiconductor manufacturing forward.
Responsibilities
- Provide on-site support for installation, upgrades, calibration, maintenance, and repair of metrology and inspection tools in compliance with Onto Innovation standards and service agreements.
- Diagnose and resolve complex hardware and software issues independently or in collaboration with engineering teams.
- Manage escalations and critical customer situations effectively.
- Act as the primary liaison between the factory and customers for performance data collection, reliability analysis, and satisfaction tracking.
- Prepare detailed Field Service Reports (FSRs) documenting tool performance, issue resolution, and installation updates.
- Deliver feedback to engineering teams on serviceability, reliability, and installation metrics to influence future product development.
- Support beta programs at customer sites and engineering centers.
- Provide technical phone support and participate in on-call rotations as required.
Requirements
Education: Bachelor’s degree in Mechanical, Electrical, Automation, Mechatronics, or related engineering field. Alternatively: Associate degree or technical certification with 5+ years of relevant semiconductor field service experience.
Technical Expertise:
- Proven ability to troubleshoot complex systems in semiconductor or manufacturing environments.
- Working knowledge of semiconductor process and/or metrology inspection equipment.
- Strong mechanical and electrical aptitude; electronics experience preferred.
- Familiarity with semiconductor safety, ergonomics, and yield requirements.
- Basic software troubleshooting skills.
Soft Skills:
- Exceptional problem-solving and analytical abilities.
- Strong written and verbal communication skills; customer-focused mindset.
- Collaborative team player with the ability to work independently under pressure.
- Excellent time and project management skills; adaptable in dynamic environments.
- High attention to detail in documentation and diagnostics.
Logistics & Physical Requirements:
- Ability to travel up to 25% domestically and internationally; must meet visa and site access requirements.
- Comfortable working in cleanroom environments, including gowning and use of breathing apparatus.
- Physical capability for manual tasks such as bending, crawling, and working around semiconductor systems.
with strong tags; maybe better to keep as prose? The instruction: use
for prose. Using inside
is okay. Could also separate into
but not allowed; only
for section headings. So we can keep as
with bold. Alternatively we could make separate
for Education, Technical Expertise, etc. But that would be many thin sections; they said prefer a few substantive sections over many thin ones. So combining into Requirements is fine. Now Benefits:
Benefits
At Onto Innovation, we believe your work should matter—and so should your well-being. That’s why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we’ve got you covered. You’ll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools—all within a collaborative, inclusive culture where your contributions are valued and recognized.
We could also list benefits as- but the paragraph already enumerates; but we could turn into list for clarity. However instruction: use
- for any list of duties/requirements/benefits. The benefits are a list; we could convert to list. Let's do list.
Thus:
Benefits
- Competitive salaries
- Comprehensive benefits package including health, dental, and vision coverage
- Life and disability insurance
- Paid time off (PTO)
- 401(k) with employer match
- Employee Stock Purchase Program (ESPP)
- Wellness initiatives
- Access to cutting‑edge tools
- Collaborative, inclusive culture where contributions are valued and recognized
Pay
Base Salary Range:
- for any list of duties/requirements/benefits. For prose, use