Field Service – Co-op

Key Responsibilities

• Performs preventive maintenance, repair, installation, and commissioning of building automation control systems.
• Ensures high levels of customer satisfaction through direct, onsite client interaction.
• Assists more senior engineers in functional testing and system validation.
• Promotes safety awareness on work sites.
• Communicates with customer upon arrival and before leaving the facility.
• Keeps customer informed of the nature of service we are onsite to perform.
• Communicates outstanding issues and recommends system enhancements, upgrades, and/or repairs.
• Manages assigned work to meet professional execution of time and customer satisfaction.
• Reports issues or changes to management immediately in accordance with company policy and practices.
• Interfaces with service coordinator, service account manager, and service project managers to coordinate activities as required in a professional manner.
• May provide training to customers on their specific control systems operations.
• Delivers documentation to the customer for training as needed or as contractual obligation requires.
• Completes certifications as required by the company.
• Completes all job required documentation on-time including time sheets, expense reports, posting of work orders, on-site documentation, and project status reports in accordance with company policy as required.

Essential Functions

• Adheres to all ALC and customer safety standards.
• Promotes safety awareness on work sites.
• Communicates with customer upon arrival and before leaving the facility.
• Ensures high levels of customer satisfaction.
• Maintains feedback of equipment scheduling and modifications needed to service account manager.
• Manages assigned work to meet professional execution of time and customer satisfaction.
• Reports issues or changes to management immediately in accordance with company policy and practices.

Knowledge, Skills & Abilities

• Follows direction and guidance from service account manager or other team members.
• Able to work alone and communicate effectively with customers.
• Must have good understanding of systems software to read, test, and make changes to logic as needed.
• Able to download and troubleshoot basic HVAC system logic using WebCTRL and associated software.
• Good understanding of troubleshooting methods and practices.
• Entry level working knowledge with WebCTRL software functions and utilities.
• Basic knowledge of TCP/IP networks including wireless technologies.
• Able to read and understand Architectural, Mechanical, and Electrical blueprints.
• Basic experience with Microsoft software products to include: Outlook, Word, Excel, and other Windows products when required.
• Possess computer and networking skills to properly maintain their laptops and mobile devices.
• Possess a good understanding of the operation and control of mechanical equipment and their control sequences.

High School Diploma or Equivalent Required

Must be currently pursuing an Associate's Degree, or Technical School in the HVAC industry. Must have an overall GPA of 3.0 or higher.

Preferred Qualifications

• Capable of climbing ladders or using other lift equipment in excess of 8 feet above grade, and capable of lifting items up to 50 lbs.
• Familiarity with Microsoft Office.
• Excellent organizational and project management skills.
• Strong written and verbal communication abilities.
• Ability to work independently and collaboratively in a fast-paced environment.

Pay Range

The annual salary for this position is between $43,500.00 - $87,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

This position is not eligible for Carrier benefits.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. If you require a reasonable accommodation to complete the application process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days from Job Posting Date: 14 July 2026.

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