Field Sales Training Specialist - NE
ZOLL Cardiac Management Solutions · Memphis, TN · 3 wk ago
RemoteRemoteBusiness Development$150k–$160k/yrFull-time
About the role
Field-based position to train and motivate new and tenured Territory Managers to meet and exceed their segment plans. You will spend 2-3 full days in the TM's territory, coaching and counseling to areas that need development after the TM completes the initial training period and attends corporate training.
Responsibilities
- Assist new and tenured TMs/ATMs with business plan initiatives to ensure progress along their individual developmental path.
- Collaborate with Regional Managers (RMs) to identify and coach to areas of opportunity.
- Work with RMs to onboard and train new TMs/ATMs in the most effective way possible.
- Train and assist TMs/ATMs to execute POAs and other marketing and sales initiatives.
- Conduct weekly scheduled field visits with TMs/ATMs to coach toward achieving objectives set by their RM and AD.
- Implement follow-up to coaching visits/calls as appropriate.
- Provide proactive recommendations that align with business strategies within the region.
- Deliver verbal and written follow-up and observation reports highlighting TMs/ATMs' strengths and areas for improvement.
- Use summary reports of FSTS field visits as a template for the standard of FSTS training and teaching.
- Assess territory history, type, existing prescribers, and known issues or concerns with the TM.
- Proactively assess territory metrics and performance trends to identify areas of focus and improvement.
- Identify and promote TM/ATM best practices.
- Assist TMs in identifying opportunities to best utilize tools, internal support resources, and marketing materials (ACs, CoPAs, Speakers, Mailers, Programs, and exhibits).
- Develop tailored training and development strategies specific to each TM/ATM following an assessment of their current business plan, including opportunities, expectations, objectives, implementation, and timeframes.
- Educate and reinforce the need for TMs/ATMs to adopt and apply the ZOLL Selling Skills methodology and understand the sales cycle.
- Help TMs/ATMs establish risk, risk stratify, and handle objections using relevant data in a conversational manner when meeting with physicians.
- Assist with special projects and other initiatives as assigned.
- Create and update presentations and deliver content in assigned Phase I and II classes.
- Develop, lead, and manage regional training and development initiatives, such as delivering Integrity Behavioral Styles Training to field sales.
Requirements
- Bachelor’s degree required.
- Two or more years of experience working in a clinical environment preferred.
- Two or more years of experience in a sales, training, and/or mentoring role required.
- Experience in the medical products industry preferred.
- Two or more years with a successful sales history required.
- Dedicated coaching/training experience required.
- Experience and proficiency calling on physicians in an office or hospital setting.
- Clinical knowledge of/experience with ECG interpretation, basic cardiac anatomy, and physiology preferred.
Skills
- History of success in sales.
- Excellent facilitation and presentation skills, able to engage small and large audiences with diverse backgrounds.
- Comfortable calling on physicians in an office or hospital setting.
- Self-directed, able to work autonomously, and follow company SOPs.
- Proficiency in Microsoft Word, Excel, PowerPoint, Access, Outlook, and audio-visual equipment.
- Strong communication and phone skills, able to communicate effectively at all levels within the organization.
- Ability to prioritize assignments while working on multiple projects simultaneously.
- Proficient in small and large-scale project management.
- Ability to read, comprehend, and write simple correspondence.
- Ability to present information effectively in one-on-one and small group situations.
- Basic mathematical skills (addition, subtraction, multiplication, division).
- Ability to apply common sense understanding to carry out instructions in written, oral, or diagram form.
- Ability to make appropriate judgment calls to ensure correct outcomes.
Travel
90% travel required. This role involves traveling 2-3 days a week to work with TMs/ATMs in their territories.
Physical Demands
- Standing: Occasionally
- Walking: Occasionally
- Sitting: Constantly
- Talking: Occasionally
- Hearing: Occasionally
- Repetitive Motions: Frequently
Pay
The annual salary for this position is $150,000.00 to $160,000.00. Factors affecting starting salary include geography, skills, education, experience, and other qualifications of the successful candidate.
Benefits
Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.