Field Sales Representative

About the role

The Field Sales Representative (FSR) manages and grows relationships with accounts in assigned geographic markets. The FSR serves as the primary point of contact for these accounts and is responsible for achieving revenue targets, developing and executing collaborative programs with Kiva's retail partners, building relationships, and identifying and closing new business opportunities within their assigned territory.

Responsibilities

• Revenue Generation: Meet or exceed assigned revenue targets by actively managing and expanding sales within existing accounts and proactively prospecting for new business.
• Relationship Management: Build and maintain strong relationships with key decision-makers at assigned accounts, including owners, buyers, dispensary managers, budtenders, and other relevant stakeholders.
• Collaborative Program Development: Work closely with Kiva Trade Marketing Managers and retail partners to design and implement Sales Driving Activities, which may include promotional programs, incentives/contests, customer displays and merchandising, product launches, brand and product training, and other initiatives that drive sales and enhance brand visibility.
• Data-Driven Decisions: Utilize data and analytics to inform decision-making, strategy development, and performance measurement, enabling understanding of the business and achieving success.
• New Business Development: Identify and pursue new business opportunities within the assigned market, including targeting new accounts and expanding Kiva brands and product distribution within existing accounts.
• KPI Achievement: Contribute to the achievement of company-assigned Key Performance Indicators (KPIs) related to field activities, sales, distribution, and brand awareness.
• CRM Ownership: Oversee and execute daily interactions with retailers and all relevant field activities within the Salesforce platform. This includes ensuring that all retailer contact information is accurate and up-to-date, logging all interactions and activities, and managing any follow-up tasks or actions.

Requirements

• Associate or Bachelor's degree preferred
• 2+ years of sales experience with increasing responsibility
• 2+ years of Cannabis industry experience preferred
• Proficient with Google Suite and CRM tools are necessary; Salesforce experience is a plus
• Must be able to meet Kiva’s Motor Vehicle Report requirements
• Must have reliable transportation and ability to travel extensively 4 days per week within the assigned market to work with retailer partners and consumers

Qualifications

• Integrity and Interpersonal Skills: Unquestionable integrity, strong interpersonal skills, a sense of urgency, and a strategic, approachable style.
• Cross-Functional Collaboration: Enjoy collaborating with field marketing, utilizing category and shopper insights to align chain-specific program goals and go-to-market strategies.
• Problem-Solving and Negotiation: Ability to problem-solve, maintain a solution-oriented attitude when facing account issues or objections, and negotiate effectively to achieve mutual business objectives.
• Account Management and Sales Success: Prior experience in account management, with the ability to sell premium products in price-sensitive markets and build relationships that drive revenue and market share growth.
• Customer Service and Organizational Skills: Excellent customer service, organization, and attention to detail are vital, along with knowledge of competitive trends.
• Influence and Communication: Ability to build and exert influence both internally and externally, and excellent communication skills are key.
• Industry Enthusiasm: Passion for the cannabis industry is desired.

Skills

• Technical Proficiency: Proficiency with Google Suite and CRM tools is necessary; Salesforce experience is a plus.
• Physical Requirements: This role operates primarily in a remote/home office environment using standard office equipment such as a computer, phone, and video conferencing tools. The employee is expected to maintain a professional workspace free from excessive noise or distractions during working hours. Regular virtual collaboration with team members across multiple time zones may be required. Occasional travel to company offices, client sites, trade shows, or industry events may be necessary based on business needs. The noise level in the work environment is typically low. Employees must have reliable internet access and an appropriate remote workspace that supports confidentiality and productivity. Must be able to load, unload, and move materials or equipment up to 50 pounds. May require standing, climbing, or working outdoors in varying weather conditions.

Benefits

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Pay

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Schedule

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