Field Sales Manager

About the role

This position is responsible for leading a sales team to achieve volume and distribution goals by managing, coaching, and developing sales representatives.

Responsibilities

• Manage and mentor sales team through one-on-one meetings, performance evaluations, coaching plans, and skill development.
• Participate in hiring processes, including sourcing, interviewing, and onboarding new team members.
• Maintain strong customer relationships by identifying key account opportunities, conducting business reviews, and resolving issues.
• Plan and coordinate surveys and ride-alongs with suppliers, working closely with business managers.
• Handle customer complaints and escalate as necessary, ensuring high customer satisfaction.

Qualifications

• Bachelor’s degree or equivalent experience with at least 5 years of sales-related work.
• Valid driver’s license required; knowledge of wine and spirits is preferred.

Skills

• Proficiency in MS Office and computer tools; results-oriented with excellent communication and customer service skills.
• Strong analytical, reporting, problem-solving, and multitasking abilities.

Physical & Competency Requirements

Ability to stand, sit, communicate, and operate technology; capable of resolving varied, non-routine issues and coordinating team efforts.