Jobs · Customer Service

Field RV/Specialty Estimator - Wilmington, NC - National General

National General · Wilmington, NC · 3 mo ago
RemoteRemoteCustomer Service$26.49–$40.99/hrFull-time

Key Responsibilities

  • Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities
  • Possesses a deep understanding of the content of all policy types written by the company
  • Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines
  • Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option
  • Builds mastered relationships with both internal and external customers across multiple lines

Supervisory Responsibilities

This job does not have supervisory duties.

Skills

  • Appraisal Software
  • Audatex Estimating
  • Auto Estimating
  • Auto Insurance
  • Auto Insurance Claims
  • Business Acumen
  • Business Management
  • CCC ONE
  • Claims Documentation
  • Claims Management System
  • Commercial Vehicles
  • Critical Thinking
  • Financial Analysis
  • Heavy Vehicles
  • Material Estimating
  • Mitchell Estimating
  • Quality Management
  • Repair Estimating
  • Time Management
  • Utility Vehicles

Compensation

Compensation Base compensation offered for this role is:

  • Field Adjuster Cons I: $26.49-$40.99/hour
  • Field Adjuster Cons II: $28.03-$43.70/hour
  • Field Adjuster Sr Cons I: $35.82-$50.24/hour
Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Benefits

Benefits include a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

About the Role

We are seeking an RV/Specialty Appraiser to support field operations across the Wilmington, Hope Mills, and Fayetteville, NC areas. In this role, you will assess and estimate damages on RVs, motorcycles, trailers, and commercial vehicles, helping ensure accurate and timely claim resolution.

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