Field Property Claims Adjuster II - Southwest, IN

About the role

Indiana Farmers Insurance is seeking an experienced, customer-oriented Field Property Claims professional to serve customers in communities throughout Southwest Indiana, including Evansville, Jasper, Vincennes, and surrounding areas. This role offers the opportunity to handle a diverse mix of personal, commercial, and farm property claims, including unique agricultural risks. As a trusted field representative, you'll investigate losses, evaluate coverage, prepare property estimates, and guide customers through the claims process with professionalism and care.

Responsibilities

• Investigate, evaluate, negotiate, and resolve personal, commercial, and farm property claims from first notice through settlement.
• Inspect, evaluate, and estimate structural property losses across a variety of property types, including safely accessing roofs, basements, crawl spaces, and other loss locations.
• Interpret insurance policies, endorsements, and coverage provisions to make sound claim decisions.
• Identify and refer potentially fraudulent claims for further investigation.
• Manage customer expectations, navigate difficult conversations, and deliver outstanding service throughout the claims process.

Requirements

• Field property claims experience, preferably with an insurance carrier.
• Strong expertise in inspecting and estimating structural property losses.
• Ability to handle personal, commercial, and farm property claims.
• Strong analytical, investigative, and problem-solving abilities.
• Exceptional communication and relationship-building skills with a customer-focused approach.
• Valid driver's license with an acceptable motor vehicle record.
• Working knowledge of Xactimate or similar estimating software (preferred).
• Experience handling farm property claims, agricultural structures, equipment, and farm exposures (preferred).
• College degree (preferred).
• Industry designations such as CPCU, AIC, SCLA, or other insurance-related credentials (strongly preferred).

Benefits

• Free health, dental, and vision insurance.
• Free life insurance and short-term & long-term disability insurance.
• 2% 401k company match and 11% 401k company contribution.
• Excellent paid time off and generous parental leave.
• Day of Service for volunteer activities.
• Student Loan Assistance Program and Educational Incentive Program.
• Employee Assistance Programs for you and your family.
• Flexible work arrangements (office, hybrid, or fully remote, depending on position).
• Matching charitable donations up to $100 annually.
• Associate recognition awards, social gatherings, and on-site fitness center.
• Free and convenient parking.

Why work for us

• Average associate retention rate of 95% over the last 5 years.
• Financially stable with an A- (Excellent) rating by AM Best.
• Customer-focused with a strong legacy of performance over 149 years.