Field Property Claims Adjuster II
About the role
Indiana Farmers Insurance is seeking an experienced, customer-oriented Field Property Claims professional to serve customers in communities throughout Southwest Indiana, including Evansville, Jasper, and Vincennes. This role offers the opportunity to handle a diverse mix of personal, commercial, and farm property claims, including unique agricultural risks. As a trusted field representative, you'll investigate losses, evaluate coverage, prepare property estimates, and guide customers through the claims process with professionalism and care.
Responsibilities
- Investigate, evaluate, negotiate, and resolve personal, commercial, and farm property claims from first notice through settlement
- Inspect, evaluate, and estimate structural property losses across a variety of property types, including safely accessing roofs, basements, crawl spaces, and other loss locations
- Interpret insurance policies, endorsements, and coverage provisions to make sound claim decisions
- Identify and refer potentially fraudulent claims for further investigation
- Prepare property estimates using Xactimate or similar estimating software
- Build relationships and deliver outstanding customer service throughout the claims process
Requirements
- Field property claims experience, preferably with an insurance carrier
- Strong expertise in inspecting and estimating structural property losses
- Ability to investigate, evaluate, negotiate, and resolve claims independently
- Strong analytical, investigative, and problem-solving abilities
- Exceptional communication and relationship-building skills with a customer-focused approach
- Valid driver's license with an acceptable motor vehicle record
- Working knowledge of Xactimate or similar estimating software (preferred)
- Experience handling farm property claims, agricultural structures, equipment, and farm exposures (preferred)
- College degree (preferred)
- Industry designations such as CPCU, AIC, or SCLA (strongly preferred)
Benefits
- Free health, dental, and vision insurance
- Free life insurance and short-term & long-term disability insurance
- 2% 401k company match and 11% 401k company contribution
- Excellent paid time off and generous parental leave
- Day of Service for volunteer activities
- Student loan assistance program and educational incentive program
- Employee assistance programs for you and your family
- Flexible work arrangements (office, hybrid, or fully remote, based on position and business needs)
- Matching charitable donations up to $100 annually
- Associate recognition awards, social gatherings, and on-site fitness center
- Free and convenient parking
About the company
Indiana Farmers Insurance is a financially stable company with an A- (Excellent) rating by AM Best and a 95% associate retention rate over the last five years. With 149 years in business, we are customer-focused, performance-driven, and committed to equal opportunity employment.