Field Performance Coach - Onsite in Auburn Hills, MI

Job Summary

The Field Performance Coach supports the Chrysler Technology Center Advanced Service Team by assessing new and existing vehicle models for developing collision repair processes and warranty cost control. Responsibilities include evaluating and validating repair processes, collaborating with engineering teams, and staying updated on industry trends.

Key Responsibilities

• Support commodity strategies for collision repair procedures, including design for serviceability and cost optimization.
• Evaluate and validate collision repair processes in accordance with OEM standards and industry best practices.
• Identify, update, and document collision repair processes and procedures according to OEM/industry standards and best practices.
• Collaborate with product design and body engineering teams to ensure serviceability by assessing future model designs.
• Support service part readiness and repair validation for BIW structural and non-structural components.
• Research and stay up to date on industry trends for collision repair.
• Analyze and interpret collision damage data to inform commodity strategy and prioritize service part development.
• Stay current with technologies and regulatory requirements affecting collision repair commodities.
• Respond to Field Inquiries with Collision Shops for Repair Process Resolutions.

Education

• A High School diploma/GED is required.
• ASE Certification, I-CAR Certification, and/or Certificate or associate degree in Collision Repair are preferred.
• OEM certification(s) are a plus.

Experience

• At least 3-5 years in collision repair, collision repair shop management, or BIW service part development.
• Familiarity with OEM service strategies and aftermarket repair procedures.
• Experience with advanced materials (e.g., aluminum, HSS, UHSS, composites) is highly preferred.
• Strong knowledge of vehicle structural systems and collision energy management.
• Proficiency with CAD tools (e.g., CATIA, NX) is a plus.
• Ability to interpret technical drawings, specifications, and BOMs.
• Excellent written and verbal communication skills.
• Strong problem-solving, analytical, and project management skills.
• Strong collaborative skills with the ability to work across departments.
• Ability to use collision repair equipment and materials (including various welder types/processes such as STRSW and GMAW, cutting, measuring, paint systems, etc.).

Work Environment

The office setting includes regular interaction with service and production engineers. The Body Repair Lab is also a part of the work environment.

What Makes Working at OEC Awesome?

Flexibility in work arrangements, strong sense of camaraderie and community, empowerment to take risks, learn, and grow, and a dynamic and supportive environment are some of the things that make working at OEC awesome.

Equal Opportunity Employer

We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.