Field PC Technician

Key Responsibilities

• Repair laptops and desktops in the metro area.
• Perform repair activities such as replacing hard drives, motherboards, and keyboards.
• Perform whole unit swaps, repair, or replace PC peripherals.
• Close service tickets in real time in the client Call Management system using provided phone.

Key Qualifications

• Own reliable car and car insurance.
• At least 1 year of hands-on experience with laptop and desktop break-fix.
• Computer-building background experience preferred.
• General knowledge of laptop/desktop hardware and software, including basic knowledge of Microsoft applications.
• Ability to resolve basic/non-complex problems as directed.

Additional Requirements

• May require client and/or governmental clearance.
• Possible need for police/criminal background verification clearance.

Company Information

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan. We offer strategic talent solutions to clients worldwide. This position is with a client who is a global information technology company providing high-performance and industry-focused solutions, including security software and services, digital transformation, workplace services, industry applications, and innovative software operating environments for high-intensity enterprise computing. TekWissen is an equal opportunity employer supporting workplace diversity.