Field Operations Trainer / D03 Warehouse

About the role

RJW Logistics Group is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. At RJW, we are committed to our employees’ success and to producing continuous innovation that drives the retail logistics industry forward.

We are launching an Employee Ownership Program, which is an exciting opportunity designed to empower, motivate, and reward our dedicated team members. As a co-owner of the company, you will take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.

The Employee Ownership Program offers several benefits, including an ownership stake, financial rewards, a sense of belonging, and a community of like-minded individuals who are equally invested in the company's mission and vision.

Responsibilities

The Field Operations Trainer will be a subject matter expert on using Alchemy Manager, Player, Coach, and Playbook. The responsibilities include facilitating training for onboarding new hires, conducting observations on trainers and employees, coordinating with operations and EHS to schedule training, generating reports to track progress, and training new trainers on Alchemy.

• Facilitate classroom training for new hires during onboarding for all warehouse employees
• Facilitate classroom training refresher safety training and operational cross-training for all warehouse employees
• Monitor training progress through reporting in Alchemy system
• Conduct observations on trainers and employees as needed
• Partner with Operations to schedule training for regulatory OSHA training and company policies

Requirements

The ideal candidate will have a High School Diploma or general education diploma (GED) and at least 3 years of experience as a field operations trainer. Other requirements include knowledge of Microsoft office products, experience in warehousing, logistics, or 3PL, and previous training or facilitating experience.

• High School Diploma or general education diploma (GED) preferred
• At least 3 years of experience as a field operations trainer
• Knowledge of Microsoft office products, Word, Excel, PowerPoint, and Teams
• 2-3 years of knowledge in Warehousing, Logistics, or 3PL preferred
• Previous training or facilitating experience required

Benefits

• 401(k) matching
• Medical/Dental/Vision insurance
• Employee discount
• Flexible spending account
• Health savings account
• Paid time off
• Sick Days
• Long-term Disability Insurance
• Short-term Disability Insurance
• Accidental Insurance
• Critical Illness Insurance
• Disability Insurance

Schedule

The schedule for this role includes working Monday on 2nd shift (3:30 PM - 12:00 AM) to support onboarding activities, and Tuesday through Friday on a flexible schedule (8:00 AM - 4:30 PM) based on operational needs.