Field Operations Technician I
Location: Itasca, IL
About the role
As a Field Operations Technician I in our Operations function within the Spine division, you’ll play a critical hands-on role in ensuring surgical sets are fully replenished, inspected, and 100% ready for surgery — directly supporting operating room schedules and patient care in a fast-paced environment.
Responsibilities
- Physically receive and unpackage incoming inventory
- Conduct inventory, replenishment, and inspection of incoming branch surgical sets to prepare them for redistribution
- Perform accurate inventory transactions to maintain proper traceability
- Prepare and package surgical sets for shipment to hospitals and branches
- Coordinate with courier and transportation services for timely product distribution
- Rotate on-call support for nights and weekends as required
- Comply with all manufacturing procedures, training, and quality standards
- Ensure all daily orders are fulfilled while meeting or exceeding KPI targets for quality and service
- Assist with cycle counting inventory at hospitals and office locations throughout the territory
Requirements
- High School Diploma or equivalent required
- 2+ years of work experience (or equivalent combination of education and experience)
- Knowledge of the medical device industry and hospital customer base preferred
- Proficiency in Microsoft Office Suite
- Strong problem-solving, communication, and customer service skills
- Ability to thrive in a fast-paced environment with frequently changing priorities and multitask effectively
- Demonstrated ability to maintain composure in stressful situations
- Physical ability to frequently use hands for handling equipment and occasionally lift up to 40 pounds
Why VB Spine?
We believe in growing talent from within. At VB Spine, join a high-performing team where your hands-on work directly ensures surgeons have the right instruments and implants when they need them — supporting life-changing spinal procedures and positioning yourself for growth in a mission-driven medical company.
Pay
The typical pay range for this position is $50,000.00 - $60,000.00 annually, with potential for overtime and incentives. Final compensation is determined on a case-by-case basis and considers a variety of factors including experience level, skillset, and market conditions.
Benefits
- Comprehensive health, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO) and holidays
- Ongoing training and professional development opportunities
- Opportunity to grow within a fast-paced, dynamic company