Field Marketing Operations Manager

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Responsibilities

• Own the end-to-end workflow for annual Local School Marketing plan submissions across 560+ schools
• Build and maintain scalable systems to manage high-volume plan submissions with accuracy and consistency
• Track and report on Franchise Owner compliance with required local marketing investment across all markets
• Proactively identify and drive opportunities for innovation and continuous improvement across the function
• Partner with Franchise Support, Finance, and Legal/Compliance to ensure alignment with franchise agreement requirements
• Serve as the operational liaison between Field Marketing and key partners, including Finance (budget tracking), IT (systems and tools), and Business Analytics (reporting)
• Support onboarding of new Franchise Owners into the LSM program

Qualifications

• 8+ years of experience in marketing operations, franchise operations, program management, or a related field
• Proven ability to build and manage complex, high-volume operational processes
• Strong project management skills, with experience using tools such as Asana, Monday.com, or similar platforms
• Hightly organized and detail-oriented, with the ability to manage multiple priorities and stakeholders simultaneously
• Strong communication skills, with the ability to translate complex processes into clear, actionable guidance
• Collaborative and solutions-oriented, with a focus on enabling others rather than creating unnecessary complexity