Field Manager

About the role

The Field Manager is responsible for ensuring exceptional retail service and execution, while maximizing sales of American Greetings products within a defined geographic area (territory). The Field Manager leads a team of associates to execute chain and corporate programs, reviews sales performance, builds relationships with managers and owners, manages the Merchandiser Service Cycle, interviews, hires, trains, and develops direct reports, and coordinates set-ups for new accounts.

Responsibilities

• Lead a team of associates to execute chain and corporate programs in order to maintain account standards and profitably maximize sales.
• Review sales performance to forecast in assigned accounts and implement programs to meet goals.
• Call on accounts within assigned territory as per established call frequencies.
• Build and maintain a good relationship with managers, owners, and other personnel within assigned accounts, while conforming to all established company policies, procedures, and terms of sales.
• Manage the Merchandiser Service Cycle to maintain account standards and maximize sales volume at store level.
• Effectively execute and maintain regular work with schedules with merchandisers to ensure displays are set up and maintained to corporate and chain standards using the approved service budgets.
• Interview, hire, and train direct reports, maintaining compliance with all recruitment and onboarding laws and regulations, and Company policies and processes.
• Provide ongoing coaching and performance feedback to associates and partner with District Manager and Human Resources as needed on employment related matters.
• Carefully manage expense, merchandiser, and credit budgets.

Requirements

Must have a valid driver's license and meet eligibility requirements to be a company driver. While performing the duties of this job, the employee is exposed to a retail environment and a home-based office environment. Extensive travel within the assigned territory may be up to 70% of the time. Travel outside the territory will be required as needed. May require extensive time driving in a vehicle. May be required to travel overnight, by car and/or by plane.

Qualifications

• 3 or more years experience in a supervisory/managerial role.
• Bachelor’s degree, or equivalent years of retail/management experience in lieu of degree.

Skills

• Energetic, self-motivated and results oriented with a clear focus on high performance.
• Excellent communication skills both written and verbal.
• Ability to influence and collaborate, both internally and externally.
• Computer experience required, including proficiency with Microsoft Outlook, Excel and Word.
• Ability to use an I-Phone and related apps.
• Excellent organizational skills, demonstrated effective time management and communication, including the ability to multi-task.
• Attention to detail and timely follow up is essential.
• Capable of working independently with minimal supervision, and managing frequently changing priorities.

Benefits

We offer: Competitive Salary, Company Car, Laptop, iPhone, Full Benefits, 401K Retirement Plan