Field Inventory Supervisor

Responsibilities

• Supervise daily, coach and develop Technician – Field Inventory team to ensure efficient and effective service delivery
• Manage performance expectations, productivity, and quality standards for direct reports
• Conduct field observations, ride-alongs, and regular feedback sessions
• Support hiring, onboarding, and training of new employees
• Manage timekeeping and attendance for direct reports (e.g., UKG)
• Ensure consistent execution of VMI/Kanban processes including on-site inventory counts and reconciliation at customer sites
• Ensure vending machine inventory, maintenance, and system functionality are effectively managed
• Maintain and ensure accurate digital documentation for each customer’s location, including site requirements and inventory mapping
• Support customer presentations and communicate value of inventory management solutions
• Supervise technician workload and territory coverage to ensure optimal service delivery
• Evaluate team capacity and align resources to support new and existing VMI opportunities
• Utilize workflow tools and reporting to monitor productivity and adjust deployment
• Serve as escalation point for complex technical, service, or customer issues
• Provide Level 1 support for eStock, vending, and related systems
• Ensure adherence to inventory control processes, barcoding, and ERP alignment
• May serve as Technician – Field Inventory on key or strategic accounts; provide field coverage during resource gaps or high-demand periods
• Maintain hands-on expertise in systems, processes, and customer workflows

Qualifications

• High School Degree or Equivalent required; Associate's Degree preferred
• Licenses/Certificates/Designations - Indicate Specifics – Valid Driver’s License
• 3 years of experience working with electrical, construction, mechanical product inventory
• 3 years’ experience resolving technical, equipment or service-related issues
• Strong leadership and coaching capability
• Ability to manage multiple priorities and make decisions quickly
• Strong verbal, written, analytical, and interpersonal skills
• Attention to detail and continuous improvement mindset
• Ability to foster a team environment and maintain strong working relationships
• Intermediate computer skills (Microsoft Office; workflow tools preferred)
• Strong customer service background and ability to meet emerging customer needs
• 1 year supervisory or team lead experience preferred
• Experience with Vendor Management Inventory (VMI), Kanban system or field service preferred

About the Role

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Pay

$74,285 - $118,856 Annually

Schedule

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.