Field Supervisor

Responsibilities

• Provide leadership and guidance to field personnel, including technicians and operators, to ensure they are working effectively and safely.
• Partners with Fleet and Supply Chain departments to coordinate trucking for loading and unloading of units.
• Manages and resolves field issues as they arise, including parts and logistics, repair and maintenance, and employee relations.
• Tracks service records to identify trends with compressor rental packages.
• Manages, monitors, and assists with random and quarterly unit inspections to ensure that all rental assets are inspected with supporting documentation.
• Manages, coordinates, and assists with all start-ups, installation and return of compressor packages.
• Reports any potential problems on the units concerning engineering, assembly and/or equipment failure to appropriate departments.
• Ensures timely completion, accuracy, and integrity of all field related paperwork (i.e., FSRs, daily work orders, expense reports, etc.).
• Troubleshoot and provide training to team members.
• Perform routine inspections of units and ensure they are clean of oil and debris.
• Determines schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.
• Manages and coordinates the on-call schedule for field service technicians.
• Confers with management, sales team, various support groups and customers to identify resource needs and coordinates work activities accordingly.

Qualifications

• A bachelor's degree in a relevant field (such as engineering) or equivalent work experience.
• Previous experience in the natural gas compression industry.
• Strong leadership and supervisory skills.
• Knowledge of safety regulations and best practices.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and dynamic environment.
• Problem-solving skills and a proactive attitude.

About the Role

Under the direction of the Operations Manager, the Field Supervisor directly supervises, coordinates, and assists with the activities of the field service technicians. Works with operations and support groups to anticipate, manage, and provide field leadership for service issues and initiatives, including start-ups, installations, repair, and maintenance needs, and returns.