Field Supervisor

About the role

At First Student, we are proud to offer safe, reliable transportation services to the communities we serve. Our Road Supervisors play an important role in supporting daily operations, coaching drivers and dispatchers, and ensuring our team delivers safe, efficient, and dependable service.

Benefits

• $30.00 per hour
• Tremendous career advancement opportunities due to our strong presence across North America
• Positive and rewarding work environment
• Supportive team focused on safety and operational excellence

Responsibilities

• Coach, counsel, and train drivers and dispatchers to ensure safe and efficient operations
• Monitor route performance, on-time departures, service quality, and incidents
• Ensure drivers follow company policies, safety procedures, and job requirements
• Prepare operational reports, schedules, and accurate daily records
• Assist with dispatching and daily operational needs
• Respond to customer comments and help resolve service concerns
• Conduct road checks and assist with routing, training, payroll, and administrative tasks as needed
• Reconcile daily deposits and maintain accurate operational records
• Assist with driver recruitment and hiring in accordance with company standards

Qualifications

• High school diploma or equivalent
• Valid Class B CDL
• 1-3 years of transit or related transportation experience
• 2-3 years of driving experience preferred
• Previous supervisory experience strongly preferred
• Strong problem-solving, organizational, and analytical skills
• Ability to effectively communicate with drivers, dispatchers, passengers, and other team members
• Comfortable using two-way radios and PA systems
• Working knowledge of Microsoft Word and Excel
• Ability to work in both office and field environments, including periods of standing and walking

Language Requirement

This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English.

About First Student

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day. Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.