Field Supervisor

About the Role

At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA—we believe in lifting each other up, mentoring with purpose, and celebrating every win.

Responsibilities

• Follow safe work practices, as well as adhere to company and client worksite safety policies and procedures
• Promote company Core Values to foster and safeguard a family-centric culture
• Supervise all aspects of installation
• Plan, organize, and direct personnel, resources, and materials
• Read and interpret floor plans, drawings, specifications, and cut sheets
• Perform system testing and troubleshooting as required
• Evaluate project requirements and validate Scope of Work (SOW) and project plan by implementing strategies to achieve optimal team performance and ensure all work is performed in accordance with the SOW, project, and industry standards
• Work with Scheduling Administrator to maintain a 2-5 week look-ahead schedule on the project to plan personnel resources, equipment, and materials
• Accurate reporting of project status to Scheduling Administrator to update scheduling tools and facilitate timely reporting to leadership and the client
• Serve as Subject Matter Expert (SME) and mentor to technicians to develop their abilities and improve the performance of their tasks and responsibilities
• Collaborate with Project Engineer to define project-compliant equipment and materials
• Track, trend, and drive problem-solving for recurring issues that prevent realization of performance targets
• Share best practices and lessons learned across sites for inspiration and implementation
• Provide coaching, development, and guidance to direct reports and/or team members, encouraging them to grow with emerging technologies
• Lead by example by exemplifying safety and professionalism at all times
• Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, Visio, etc.)
• Approve PTO requests by managing workload
• Contribute observations for employee evaluations and performance feedback
• Exhibit and maintain professional appearance and behavior in both internal and customer relations
• Travel as required by E2

Requirements

• High school diploma or GED required; bachelor's degree preferred
• OSHA 30 certification within the first 2 weeks in the role
• BICSI Installer 2 Copper preferred
• BICSI Installer 2 Fiber preferred
• BICSI Certified Technician, must be earned within 12 months in role
• Minimum 3-6 years of work experience in Structured Cabling or related industry/construction experience
• Experience in the large data center infrastructure industry, including technology, quality, and safety standards
• Minimum 3 years of supervision and/or training experience, including organizing, prioritizing, and scheduling work assignments
• Obtain company-approved (manufacturer) certifications
• Obtain BICSI RTPM (Registered Telecommunications Project Manager)
• Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments
• Ability to understand and effectively explain every aspect of the structured cabling system, including pathways, spaces, horizontal cabling, backbone copper, backbone fiber optic, cross- and interconnections, and testing
• Understanding of applicable codes, standards, industry best practices, and the ability to make recommendations
• Working knowledge of the PMBOK (Project Management Body of Knowledge) guides and standards
• Working knowledge of fundamental business practices and processes
• Demonstrated ability to work independently and in a team setting
• Ability to develop and anchor standard operating procedures that effectively empower installation teams to deliver value to the client
• Ability to perform duties in a professional manner and maintain a professional appearance
• Effective performance management skills
• Working knowledge of safety protocols and procedures
• Exhibit a positive attitude
• High attention to detail with a demonstrated ability to source and follow standards
• Ability to meet deadlines

Benefits

• Competitive pay
• Opportunities for professional development and career growth
• BICSI training facilities
• A supportive and inclusive work environment
• Health, dental, and vision insurance
• Paid time off and holidays

Work Environment and Physical Demands

The standard work environment for this position is an indoors business office and construction environment. The noise level in the work environment is usually moderate. This role requires:

• Sitting, use of hands and arms, and verbal communication
• Occasional physical movement such as stooping or kneeling
• Frequent standing and walking
• Regularly lifting and/or moving up to 40 pounds and frequently lifting and/or moving up to 25 pounds
• Regularly carrying and climbing ladders up to 20 feet
• Ability to operate equipment such as scissor lifts, telehandlers, boom lifts, and UTVs (buggies) if required
• Working in tight and confined spaces

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.