Field Installation Technician

About the role

We’re not just hiring; we are building a world better than we found it, supporting those who serve the common good, assisting those who are most vulnerable, and helping keep our communities safe. We are seeking a highly motivated Field Installation Technician in our Lancaster, Pennsylvania market to perform various technical duties in support of education and healthcare communications systems.

Responsibilities

• Perform and coordinate changes in programming, troubleshooting, and maintenance of systems.
• Complete assigned project tasks and associated documentation in a timely manner.
• Terminate cabling at the head end rack and other field locations.
• Attend/conduct project meetings with installation or construction personnel and assist with scheduling and installation.
• Communicate project progress/changes to customers, the Company, and technical staff.
• Assist in coordinating the shipping of project equipment.
• Provide training to customers or end-user personnel on the operation and maintenance of systems.
• Provide effective “on‑call” support.
• Attend job-related training, as offered by the Company as well as self-driven learning efforts.
• Acquire technical certifications as needed for the job.

Requirements

• Minimum of 2 years of related low-voltage work experience.
• Ability to read schematics and interpret signal flow through circuits.
• Functional understanding of IT-related technologies.
• Experience using basic hand tools and multi-meters.
• Ability to read and interpret blueprints.
• Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual.
• Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating.
• Excellent written and verbal communication skills to effectively express ideas and information.
• Ability to thrive both independently and in a team environment.
• A high level of commitment to customer satisfaction.
• Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions.
• Ability to follow policies, processes and procedures.
• Effective use of Microsoft 365 suite of products.
• Demonstrated attention to detail and commitment to task in completing assignments with quality outputs.
• Maintain industry-recognized technology credential(s).
• Maintain a clean driving record.

Benefits

• friendly working atmosphere
• competitive compensation
• Medical
• Dental
• Vision
• HSA
• FSA
• Life Insurance
• Disability
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• a generous 401(k) match
• nine paid Holidays
• Sick Pay
• Paid Time Off
• on the job training
• opportunities for promotion