Field Installation Technician

About the role

DecisionPoint Technologies is seeking a Field Installation Technician to install and deploy point-of-sale (POS) hardware, networking equipment, and low-voltage infrastructure at customer locations throughout the Midwest and across the United States. This is a field-based position supporting retail stores, restaurants, warehouses, and distribution centers.

Responsibilities

• Install, configure, and troubleshoot POS systems, PCs, printers, scanners, routers, switches, wireless access points, and related technology.
• Pull, route, terminate, and test Cat5e, Cat6, and fiber optic cabling following industry standards.
• Perform pre-installation site surveys and identify installation requirements.
• Read blueprints, floor plans, wiring diagrams, and technical documentation.
• Collaborate with Project Managers, customers, and fellow technicians to complete projects safely and on schedule.
• Troubleshoot hardware, connectivity, and installation issues in the field.
• Maintain accurate installation documentation and project reports.
• Ensure company equipment, tools, and vehicles are properly maintained.
• Deliver outstanding customer service while representing DecisionPoint Technologies professionally.

Requirements

• A high school diploma or GED.
• Experience installing POS systems, networking equipment, PCs, or other technology solutions.
• Experience pulling and terminating low-voltage cabling (Cat5e, Cat6, fiber preferred).
• Comfortable using powered hand tools and installation equipment.
• Ability to read technical drawings and installation diagrams.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently with minimal supervision.
• Excellent communication and organizational skills.
• Valid driver's license with a clean driving record (required).

Preferred Qualifications

• CompTIA A+, Network+, BICSI, or other industry certifications.
• Experience supporting retail, restaurant, warehouse, or distribution center deployments.
• Knowledge of Windows, Linux, networking fundamentals, and enterprise technology deployments.

Travel & Physical Requirements

• Approximately 85% travel throughout the Midwest and other regions of the United States.
• Overnight travel is required.
• Weekend work may be necessary based on customer schedules and project timelines.
• Ability to lift and carry equipment weighing up to 75 pounds.
• Ability to climb ladders and work in active commercial environments.
• Ability to safely operate scissor lifts and personnel lifts.
• Must be comfortable working independently in a fast-paced field environment.

Benefits

• Competitive compensation and benefits package.
• Medical, dental, and vision insurance.
• 401(k) with Company Match.
• Paid time off.
• Company-paid holidays.
• Company-paid short-term and long-term disability.
• Company-paid life insurance.
• Employee Assistance Program (EAP).
• Professional development opportunities.

Pay

$28.00 - $32.00 per hour.