Field HR Sr. Coordinator/Team Lead (The Bronx)

About the role

The Field HR Sr. Coordinator/Team Lead is responsible for ensuring caregivers at Ultimate Care and Swift Home Care are compliant with regulations and ready to work.

Responsibilities

• Coordinate caregiver onboarding from intake to start eligibility
• Collect, review, and verify all pre-employment documentation
• Ensure all documentation meets DOH, DOL, and internal policy standards
• Complete and review I-9 documentation in compliance with federal regulations
• Submit and track E-Verify cases within required timelines
• Verify caregiver presence and status in the CHRC system prior to start
• Initiate fingerprinting when required and monitor determination status
• Confirm caregivers are eligible to begin working prior to handoff
• Determine orientation eligibility and track completion
• Validate hire/start dates for accuracy and compliance
• Ensure caregiver records are accurately entered and updated in applicable internal trackers
• Collaborate with Nursing and Compliance team to resolve onboarding barriers
• Provide timely updates on caregiver readiness and onboarding status
• Escalate delays, deficiencies, or compliance risks to leadership promptly

Requirements

• Minimum of 2-3 years of experience in HR onboarding, compliance, or home care operations
• Strong familiarity with home care regulatory requirements, I-9, and E-Verify processes, and CHRC workflows
• Experience working with ATS and caregiver management systems preferred
• Exceptional attention to detail
• Strong organizational and time-management skills
• Ability to manage high-volume onboarding in a fast-paced environment
• Clear written and verbal communication skills
• Strong judgment with appropriate escalation awareness

Benefits

• Comprehensive Health, Vision, Dental Benefits
• 401k Retirement plan + Employer Match
• Voluntary Life, Critical Illness, Group Hospital Indemnity, Accident Insurance
• Generous paid time off, sick time + more!

Why Choose Us?

We foster a people-centric culture that inspires and empowers our employees to reach their full potential. We support holistic growth—both personally and professionally—through a dynamic learning environment.

Equal Opportunity Employer

We are committed to creating a diverse, inclusive, and authentic workplace. We are proud to be an Equal Opportunity Employer and do not accept resumes from unsolicited search firms or recruiters.