Field Engineering Specialist - Mass Spectrometry - Washington
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include sections only when posting has real specific content.
We need to decide which sections to include.
Content:
- About the role: Could be the introductory paragraph about Roche culture and the opportunity description? The posting includes "At Roche you can show up as yourself..." and "Join Roche, where every voice matters." That's about company culture. Also "The Opportunity Roche Support Network offers an exciting opportunity..." That's about role. So we could put that in About the role.
- Responsibilities: The bullet list after "As a Field Engineering Specialist - Mass Spectrometry, you will:" includes many duties. That's responsibilities.
- Requirements: The "Who You Are" section includes minimum qualifications (high school diploma etc). That's requirements.
- Qualifications: Could be "Preferred Qualifications". That's qualifications.
- Skills: Could be derived from preferred qualifications (technical competency, applications & science literacy, team collaboration, customer skills). Could be a Skills section.
- Benefits: The posting mentions "Relocation benefits are not available for this job posting" and "This position also qualifies for the benefits detailed at the link provided below." Also earlier "Benefits Who we are". Actually there is a "Benefits" heading in the posting? It says "Benefits Who we are A healthier future drives us...". That seems like a misplaced heading. But we have content about benefits: relocation not available, benefits detailed at link. Also salary and bonus. So we can include Benefits section with that info.
- Pay: Salary range and bonus.
- Schedule: Travel expectation >50% overnight travel, on-call rotations, after-hours/weekend support. That's schedule.
Thus we can include sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We must not include headings with filler text. Ensure each heading has substantive content.
We must use for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not include job title as heading. Must not include Job ID/requisition numbers.
We must remove boilerplate: EEO, equal opportunity, scam-warning, navigation, cookie, legal, duplicated lines. Also remove "Relocation benefits are not available for this job posting" maybe keep as part of Benefits? It's a statement about relocation benefits not available; that's substantive. Keep.
We must preserve all substantive information.
Let's extract content.
Introductory paragraph:
"At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters."
That's about company culture.
Then "The Position Field Engineering Specialist – Mass Spectrometry - Washington" (title). Not heading.
Then "The Opportunity Roche Support Network offers an exciting opportunity for individuals who are passionate about problem-solving and technical service excellence. As a Field Engineering Specialist – Mass Spectrometry, you will provide primary field engineering support, routine maintenance, and system installation for Roche’s fully automated mass spectrometry platform, the cobas i601, across customer laboratories within your assigned territory. Unlike traditional Core Lab liquid-phase diagnostic systems, automated clinical mass spectrometry introduces complex gas-phase ion physics, ultra-high vacuum (UHV) environments, and extreme-pressure fluidics. In this role, you will perform hands-on technical repair, system maintenance, and basic applications workflow support—partnering closely with National Field Engineering Specialists on complex escalations and multi-system accounts."
That's also about role.
We can combine these into About the role.
Now Responsibilities: list after "As a Field Engineering Specialist - Mass Spectrometry, you will:" then bullet points:
- Deliver Regional Field Engineering Support: Showcase your technical expertise in servicing, repairing, calibrating, and installing cobas i601 mass spectrometry systems and associated automation in customer laboratories throughout your assigned territory
- Perform Hardware Maintenance: Maintain specialized mass spec hardware, including ultra-high vacuum (UHV) pumps, atmospheric pressure ionization (ESI/APCI) sources, electromagnetic ion optics, oscillating RF/DC quadrupoles, and high-pressure LC fluidic pumps operating at thousands of PSI
- Execute Targeted Preventive Maintenance: Perform deep molecular-pathway preventive maintenance, including rebuilding and oiling vacuum pumps, cleaning ion sources and sampling capillaries, replacing LC components, and optimizing MS performance
- Diagnose Hardware & Scientific Failures: Diagnose and resolve mechanical, electronic, software, and gas/fluidic failures. Utilize data output—such as Total Ion Chromatograms (TIC), mass spectra (m/z ratios), and tuning logs—to troubleshoot hardware performance issues
- Applications & Workflow Support: Collaborate with customer operators and FAS teams to support routine applications workflows. Provide guidance on basic operational practices, fluidic maintenance, vacuum integrity, and minimizing chemical interference/contamination
- Collaborate with National Engineers: Work closely with Advanced Engineering Specialists on high-complexity accounts, major account rollouts, and advanced technical escalations
- Maintain Customer Relationships & Operational Excellence: Serve as a primary technical contact for service-related issues, perform scheduled PMs, and maintain accurate service documentation using Roche's CRM system. Participate in on-call rotations, providing after-hours or weekend support as required
We need to keep each as
- .
Now Requirements: "Who You Are" section:
"High school diploma and 2 years of technical school or equivalent military training or equivalent work experience
5 years of progressive experience repairing or servicing mechanical/system hardware and software, or networking/wireless networking OR a Bachelor’s degree in Biomedical Engineering, Mechanical Engineering, Electrical Engineering, Chemistry or related field plus 1-2 years of progressive experience repairing or servicing complex mechanical/system hardware and software, or networking/wireless networking
Successfully training or certification as defined by RD Services Leadership and policy
Ability to travel, including some overnight travel, is require"
Note there's a typo "is require". We'll keep as is.
We need to format as list.
Now Qualifications: "Preferred Qualifications":
"4+ years of experience with a Bachelor’s degree in a relevant field (or 8+ years of progressive technical experience) servicing analytical chemistry instrumentation, clinical mass spectrometry platforms, or high-pressure fluidic systems
Hands-on experience operating, servicing, or troubleshooting mass spectrometry platforms (LC-MS/MS), liquid chromatography (HPLC/UHPLC), or vacuum systems
Technical Competency: Familiarity with vacuum leak detectors, mass calibration tuning fluids, RF/DC voltage tools, and nitrogen gas flow measurement
Applications & Science Literacy: Basic understanding of gas-phase physics, m/z ratio detection, and sample matrix effects to aid in diagnostic troubleshooting
Team Collaboration: Strong desire to work cross-functionally with FAS colleagues and leads to resolve operational issues quickly
Customer Skills: Excellent written and verbal communication skills, with a track record of building positive relationships with lab operators and managers"
We could split into Qualifications and Skills sections. But we have both Qualifications and Skills headings allowed. We could put the preferred qualifications under Qualifications, and the skills (Technical Competency, Applications & Science Literacy, Team Collaboration, Customer Skills) under Skills.
But the preferred qualifications includes those skill items. Could treat them as Qualifications (preferred) and then Skills separate maybe not needed. However we have both headings allowed; we can decide to put the list under Qualifications and then maybe Skills empty? Better to split: Qualifications: the education/experience requirements (the first two bullet points). Skills: the rest (Technical Competency, Applications & Science Literacy, Team Collaboration, Customer Skills). But the posting lumps them together under Preferred Qualifications. We need to preserve all info; we can still split as long as we don't lose info.
Thus:
Qualifications (
Qualifications
) list:
- 4+ years of experience with a Bachelor’s degree in a relevant field (or 8+ years of progressive technical experience) servicing analytical chemistry instrumentation, clinical mass spectrometry platforms, or high-pressure fluidic systems
- Hands-on experience operating, servicing, or troubleshooting mass spectrometry platforms (LC-MS/MS), liquid chromatography (HPLC/UHPLC), or vacuum systems
Skills (Skills
) list:
- Technical Competency: Familiarity with vacuum leak detectors, mass calibration tuning fluids, RF/DC voltage tools, and nitrogen gas flow measurement
- Applications & Science Literacy: Basic understanding of gas-phase physics, m/z ratio detection, and sample matrix effects to aid in diagnostic troubleshooting
- Team Collaboration: Strong desire to work cross-functionally with FAS colleagues and leads to resolve operational issues quickly
- Customer Skills: Excellent written and verbal communication skills, with a track record of building positive relationships with lab operators and managers
Now Benefits: Content includes:
- "Relocation benefits are not available for this job posting"
- "This position also qualifies for the benefits detailed at the link provided below."
- Also earlier "Benefits Who we are A healthier future drives us..." but that's more about company description; we already used that in About the role maybe. The "Benefits" heading in the posting is followed by "Who we are A healthier future drives us..." which is basically company overview; we already have that in About the role. We should not duplicate. We'll keep benefits section with the two statements.
Thus Benefits - Relocation benefits are not available for this job posting.
- This position also qualifies for the benefits detailed at the link provided below.
Now Pay: Salary range and bonus.
"The expected salary range for this position based on the primary location of Washington is 68,900.00- 127,900.00 USD Annual. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance."
We'll put in .
Now Schedule: Travel expectation >50% overnight travel, on-call rotations, after-hours/weekend support.
From responsibilities we have "Participate in on-call rotations, providing after-hours or weekend support as required." Also earlier: "This is a field-based role covering Washington, depending on customer needs. Travel: Overnight travel within the territory is expected > 50% of the time based on customer maintenance, service, and installation schedules."
Thus schedule section: combine.
Now we must not include any boilerplate like EEO etc. Remove those paragraphs.
Now produce HTML fragment.
Structure:
About the role
... (intro + opportunity)
Responsibilities
- ...
...
Requirements
- ...
...
Qualifications
- ...
- ...
Skills
- ...
- ...
- ...
- ...
Benefits
- Relocation benefits are not available for this job posting.
- for any list of duties/requirements/benefits. Use
for prose. We must not include job title as heading. Must not include Job ID/requisition numbers. We must remove boilerplate: EEO, equal opportunity, scam-warning, navigation, cookie, legal, duplicated lines. Also remove "Relocation benefits are not available for this job posting" maybe keep as part of Benefits? It's a statement about relocation benefits not available; that's substantive. Keep. We must preserve all substantive information. Let's extract content. Introductory paragraph: "At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters." That's about company culture. Then "The Position Field Engineering Specialist – Mass Spectrometry - Washington" (title). Not heading. Then "The Opportunity Roche Support Network offers an exciting opportunity for individuals who are passionate about problem-solving and technical service excellence. As a Field Engineering Specialist – Mass Spectrometry, you will provide primary field engineering support, routine maintenance, and system installation for Roche’s fully automated mass spectrometry platform, the cobas i601, across customer laboratories within your assigned territory. Unlike traditional Core Lab liquid-phase diagnostic systems, automated clinical mass spectrometry introduces complex gas-phase ion physics, ultra-high vacuum (UHV) environments, and extreme-pressure fluidics. In this role, you will perform hands-on technical repair, system maintenance, and basic applications workflow support—partnering closely with National Field Engineering Specialists on complex escalations and multi-system accounts." That's also about role. We can combine these into About the role. Now Responsibilities: list after "As a Field Engineering Specialist - Mass Spectrometry, you will:" then bullet points: - Deliver Regional Field Engineering Support: Showcase your technical expertise in servicing, repairing, calibrating, and installing cobas i601 mass spectrometry systems and associated automation in customer laboratories throughout your assigned territory - Perform Hardware Maintenance: Maintain specialized mass spec hardware, including ultra-high vacuum (UHV) pumps, atmospheric pressure ionization (ESI/APCI) sources, electromagnetic ion optics, oscillating RF/DC quadrupoles, and high-pressure LC fluidic pumps operating at thousands of PSI - Execute Targeted Preventive Maintenance: Perform deep molecular-pathway preventive maintenance, including rebuilding and oiling vacuum pumps, cleaning ion sources and sampling capillaries, replacing LC components, and optimizing MS performance - Diagnose Hardware & Scientific Failures: Diagnose and resolve mechanical, electronic, software, and gas/fluidic failures. Utilize data output—such as Total Ion Chromatograms (TIC), mass spectra (m/z ratios), and tuning logs—to troubleshoot hardware performance issues - Applications & Workflow Support: Collaborate with customer operators and FAS teams to support routine applications workflows. Provide guidance on basic operational practices, fluidic maintenance, vacuum integrity, and minimizing chemical interference/contamination - Collaborate with National Engineers: Work closely with Advanced Engineering Specialists on high-complexity accounts, major account rollouts, and advanced technical escalations - Maintain Customer Relationships & Operational Excellence: Serve as a primary technical contact for service-related issues, perform scheduled PMs, and maintain accurate service documentation using Roche's CRM system. Participate in on-call rotations, providing after-hours or weekend support as required We need to keep each as
- .
Now Requirements: "Who You Are" section:
"High school diploma and 2 years of technical school or equivalent military training or equivalent work experience
5 years of progressive experience repairing or servicing mechanical/system hardware and software, or networking/wireless networking OR a Bachelor’s degree in Biomedical Engineering, Mechanical Engineering, Electrical Engineering, Chemistry or related field plus 1-2 years of progressive experience repairing or servicing complex mechanical/system hardware and software, or networking/wireless networking
Successfully training or certification as defined by RD Services Leadership and policy
Ability to travel, including some overnight travel, is require"
Note there's a typo "is require". We'll keep as is.
We need to format as list.
Now Qualifications: "Preferred Qualifications":
"4+ years of experience with a Bachelor’s degree in a relevant field (or 8+ years of progressive technical experience) servicing analytical chemistry instrumentation, clinical mass spectrometry platforms, or high-pressure fluidic systems
Hands-on experience operating, servicing, or troubleshooting mass spectrometry platforms (LC-MS/MS), liquid chromatography (HPLC/UHPLC), or vacuum systems
Technical Competency: Familiarity with vacuum leak detectors, mass calibration tuning fluids, RF/DC voltage tools, and nitrogen gas flow measurement
Applications & Science Literacy: Basic understanding of gas-phase physics, m/z ratio detection, and sample matrix effects to aid in diagnostic troubleshooting
Team Collaboration: Strong desire to work cross-functionally with FAS colleagues and leads to resolve operational issues quickly
Customer Skills: Excellent written and verbal communication skills, with a track record of building positive relationships with lab operators and managers"
We could split into Qualifications and Skills sections. But we have both Qualifications and Skills headings allowed. We could put the preferred qualifications under Qualifications, and the skills (Technical Competency, Applications & Science Literacy, Team Collaboration, Customer Skills) under Skills.
But the preferred qualifications includes those skill items. Could treat them as Qualifications (preferred) and then Skills separate maybe not needed. However we have both headings allowed; we can decide to put the list under Qualifications and then maybe Skills empty? Better to split: Qualifications: the education/experience requirements (the first two bullet points). Skills: the rest (Technical Competency, Applications & Science Literacy, Team Collaboration, Customer Skills). But the posting lumps them together under Preferred Qualifications. We need to preserve all info; we can still split as long as we don't lose info.
Thus:
Qualifications (
Qualifications
) list: - 4+ years of experience with a Bachelor’s degree in a relevant field (or 8+ years of progressive technical experience) servicing analytical chemistry instrumentation, clinical mass spectrometry platforms, or high-pressure fluidic systems - Hands-on experience operating, servicing, or troubleshooting mass spectrometry platforms (LC-MS/MS), liquid chromatography (HPLC/UHPLC), or vacuum systems Skills (Skills
) list: - Technical Competency: Familiarity with vacuum leak detectors, mass calibration tuning fluids, RF/DC voltage tools, and nitrogen gas flow measurement - Applications & Science Literacy: Basic understanding of gas-phase physics, m/z ratio detection, and sample matrix effects to aid in diagnostic troubleshooting - Team Collaboration: Strong desire to work cross-functionally with FAS colleagues and leads to resolve operational issues quickly - Customer Skills: Excellent written and verbal communication skills, with a track record of building positive relationships with lab operators and managers Now Benefits: Content includes: - "Relocation benefits are not available for this job posting" - "This position also qualifies for the benefits detailed at the link provided below." - Also earlier "Benefits Who we are A healthier future drives us..." but that's more about company description; we already used that in About the role maybe. The "Benefits" heading in the posting is followed by "Who we are A healthier future drives us..." which is basically company overview; we already have that in About the role. We should not duplicate. We'll keep benefits section with the two statements. Thus Benefits- Relocation benefits are not available for this job posting.
- This position also qualifies for the benefits detailed at the link provided below.
. Now Schedule: Travel expectation >50% overnight travel, on-call rotations, after-hours/weekend support. From responsibilities we have "Participate in on-call rotations, providing after-hours or weekend support as required." Also earlier: "This is a field-based role covering Washington, depending on customer needs. Travel: Overnight travel within the territory is expected > 50% of the time based on customer maintenance, service, and installation schedules." Thus schedule section: combine. Now we must not include any boilerplate like EEO etc. Remove those paragraphs. Now produce HTML fragment. Structure:
About the role
... (intro + opportunity)
Responsibilities
- ... ...
Requirements
- ... ...
Qualifications
- ...
- ...
Skills
- ...
- ...
- ...
- ...
Benefits
- Relocation benefits are not available for this job posting.