Field Engineer - Washington

About the role

The Field Engineer position is dedicated to supporting the Motorola Solutions Field Engineering T8 North team. This team manages a service territory encompassing Washington, Oregon, California, Montana, and/or Idaho.

Responsibilities

• Perform installation, optimization, and maintenance on various public safety systems, including: VHF, UHF, and 700/800 public radio systems, 911/Emergency Communications Workflow (ECW)/Airbus equipment, Next Generation 911 (NG911) infrastructure, and NICE public safety logging systems.
• Execute preventative maintenance routines, focusing on trend analysis and documentation to ensure proper system operation.
• Develop technical solutions for complex problems encountered during system implementation, upgrades, or support issues.
• Apply extensive knowledge of the latest technologies and troubleshooting techniques in transport, communications, and RF systems.
• Collaborate with System Managers, Engineering, Project Management, Sales, System Technologists, and partners to design, implement, optimize, and cut-over advanced communication systems that meet or exceed customer expectations.
• Provide advanced technical support for specialized systems and product applications, focusing on troubleshooting software-driven electronics and optimizing performance for RF and Broadband architectures.
• Work with various technologies, including legacy analog, advanced digital P25, and data infrastructure.
• Program, configure, optimize, test, and document complex communications systems.
• Develop and implement solutions for difficult technical challenges encountered during system implementation, upgrades, or support activities.
• Perform preventative maintenance routines to ensure proper system operation, focusing on trend analysis and meticulous documentation of results.
• Submit comprehensive weekly reports detailing activities and accomplishments.

Requirements

• Education/Certification: Associate’s Degree, EET, Technical Certification, Project Management Certification, IT Certification, OR Military Technical Certification is required. CET is required within 6 months of hire.
• FCC License and industry certifications are a plus.
• Technical Expertise: Knowledge of R.F. systems, including transmitters, receivers, and antenna networks; Proficiency in using various communications test equipment; Strong working knowledge of P25 radio systems and trunking/SmartZone systems; Strong knowledge of wired/wireless communication systems, including Local Area Networks (LAN) and Wide Area Networks (WAN); Proficiency in computer network installation, configuration, and maintenance, including cabling, routers, switches, and bridges; Strong knowledge of NICE public safety logging systems; Strong knowledge of standard telephony, dedicated data circuits, and packet switching techniques; Experience with one or more of the following: P25 Systems, NICE public safety loggers, LMR RF systems, wired/wireless communication systems, networking equipment, and IT networks; Experience in the configuration and testing of Motorola two-way radio and subscriber products; Proficient in the use of optimization and testing equipment (e.g., Communications Systems Analyzers, watt meters, TIMS sets, CPS, RSS, Antenna Systems Analyzers (FDRs), T1 test sets); Strong knowledge and proficiency in wired communications systems (LAN/WAN); Expertise in computer network installation, configuration, and maintenance, including cabling, routers, switches, firewalls, and bridges; Ability to install server hardware/Operating Systems and software infrastructure, and troubleshoot to resolve system/application issues; Knowledge of standard telephony, dedicated data circuits, and packet switching techniques; High computer literacy, with proficiency in Google Suite platform, MS Word, Excel, Outlook, and Access; Optimization and support of complex communication systems; Experience with unique combinations of multi-site RF communication systems and/or computer/networking skills; Experience with logging recording systems, RF interfaces, wired/wireless communications systems, and/or networking equipment.
• Experience With The Following Equipment Is Desirable: Consoles (MCC7500, MCC7500e, AXS); Channel Banks and T1 Circuits; Computer IP Networks and Configuration; RF Infrastructure Technologies.

Qualifications

• The Field Engineer MUST live a commutable distance to the Pacific Northwest territory as majority of the Public Safety customers are located in that territory.
• The Field Engineer MUST live in the state of Washington or Oregon to support public safety customers and there may be additional project work in the T8 territory which includes Washington, Oregon, California, Montana, Alaska, Hawaii and/or Idaho.
• Must be willing to travel 50% - 75% of the time.
• Must live a comfortable distance to a major airport.
• Must be a US Citizen and able to obtain background clearance as required by US government customers.
• Must have a current, valid driver’s license and no traffic violations.
• Able to be on-call 24/7/365.
• Must be able to successfully pass and maintain the ability to pass background checks and obtain security clearances.
• FCC license and industry certifications such as ETA are a plus.
• CET certifications through CompTIA Network+ and/or Security+ is highly desirable.
• Legal authorization to work in the U.S. indefinitely is required.
• Employer work permit sponsorship is not available for this position.

Benefits

• Medical, Dental, Vision benefits
• 401K with Company Match
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!