Field Engineer II - Data Center Services
for each heading. Use - for any list of duties/requirements/benefits. Use
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate, navigation, legal, EEO, etc. Preserve all substantive info. Include a section only when posting has real specific content for it. Avoid filler like "commensurate with experience". Pay and Schedule sections only if posting actually states them. The posting includes "ned. Min USD $27.00/Hr. Max USD $33.00/Hr." That's pay info. Also "Minimum Years Of Experience 2-4". That's maybe part of requirements. Also "License Required No". Also "Minimum Education High School". Also "Overview" about company. Also "Working Conditions". Also "Knowledge, Skills & Abilities". Also "Preferred Qualifications". Also "Required Qualifications". Also "Key Responsibilities". Also "Job Summary". So we need to map to sections.
We need to decide which sections to include: About the role (maybe from Job Summary and Overview). Responsibilities (Key Responsibilities). Requirements (maybe Required Qualifications). Qualifications (maybe Preferred Qualifications). Skills (Knowledge, Skills & Abilities). Benefits (from Overview: Company 401K plan, Paid Time Off, etc). Pay (Min/Max). Schedule (maybe Working Conditions includes travel, after-hours support, etc). The instruction: include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text. So we need to ensure each section has content.
We must not include boilerplate like EEO statements, legal, etc. Also remove duplicated lines.
We need to preserve all substantive information. So we need to extract relevant info.
Let's parse the posting:
Job Summary: "The Field Engineer II - Data Center Services is responsible for providing onsite technical support, installation, maintenance, and troubleshooting of data center infrastructure and associated equipment. This role serves as a key technical resource for customers and internal stakeholders, ensuring data center systems operate efficiently, reliably, and in accordance with established service level agreements (SLAs). The Field Engineer II performs moderate to advanced technical tasks, supports critical infrastructure environments, and may provide guidance to junior technicians and engineers."
Key Responsibilities: bullet list (actually sentences separated by periods). We'll convert to
- .
Required Qualifications: list of items.
Preferred Qualifications: list.
Knowledge, Skills & Abilities: list.
Working Conditions: list.
Overview: company description.
Pay: "ned. Min USD $27.00/Hr. Max USD $33.00/Hr." Probably a typo "ned." but we keep as is.
Minimum Years Of Experience 2-4 (maybe part of Required Qualifications but we can include in Requirements section). License Required No. Minimum Education High School.
We need to decide sections: About the role (Job Summary + Overview maybe). Responsibilities (Key Responsibilities). Requirements (Required Qualifications + Minimum Years Of Experience + License Required + Minimum Education). Qualifications (Preferred Qualifications). Skills (Knowledge, Skills & Abilities). Benefits (from Overview: list of benefits). Pay (Min/Max). Schedule (maybe from Working Conditions: travel, after-hours support, scheduled maintenance windows, emergency response, etc). We'll include Schedule if there is specific content.
We must not include filler like "commensurate with experience". Not present.
We must not repeat job title as heading. So no
Field Engineer II.
We must not put Job ID/requisition numbers as headings (none present).
We must output only HTML fragment, no /, no markdown fences.
Let's craft.
We'll need to ensure proper nesting: each section: About the role
then
...
or as appropriate.
For About the role: combine Job Summary and Overview (company description). Could be two paragraphs.
Job Summary paragraph: The Field Engineer II - Data Center Services is responsible for providing onsite technical support, installation, maintenance, and troubleshooting of data center infrastructure and associated equipment. This role serves as a key technical resource for customers and internal stakeholders, ensuring data center systems operate efficiently, reliably, and in accordance with established service level agreements (SLAs). The Field Engineer II performs moderate to advanced technical tasks, supports critical infrastructure environments, and may provide guidance to junior technicians and engineers.
Overview paragraph: IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 9,400 employees at over 174 domestic locations across the United States.
We could keep as two under About the role.
Responsibilities: list items from Key Responsibilities. Let's extract each sentence:
- Install, configure, test, and support data center hardware including servers, storage systems, networking equipment, racks, and cabling infrastructure.
- Perform preventative maintenance and break-fix repairs on data center equipment and systems.
- Troubleshoot hardware, network connectivity, power, and environmental issues within customer facilities and data centers.
- Execute equipment deployments, decommissioning activities, hardware upgrades, and technology refresh projects.
- Respond to service requests, incidents, and escalations within established SLA requirements.
- Conduct site surveys and assessments to validate installation readiness and identify potential operational risks.
- Document service activities, technical findings, asset information, and customer interactions accurately within service management systems.
- Coordinate with customers, project managers, vendors, and cross-functional technical teams to resolve complex issues.
- Support data center power and cooling infrastructure by performing visual inspections and reporting operational concerns.
- Adhere to all safety, security, and compliance requirements while working in customer and data center environments.
- Participate in on-call rotations and provide after-hours support as required.
- Assist with mentoring and training junior field engineers and technicians.
We'll put each as
- .
Requirements: combine Required Qualifications plus Minimum Years Of Experience, License Required, Minimum Education.
Required Qualifications list:
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent combination of education and experience.
- 3-5 years of experience supporting data center operations, field services, IT infrastructure, or related technical environments.
- Experience installing and troubleshooting servers, storage systems, network devices, and structured cabling.
- Working knowledge of Windows and Linux server environments.
- Understanding of TCP/IP networking fundamentals, switching, routing, and connectivity troubleshooting.
- Experience using ticketing and service management platforms.
- Strong analytical, problem-solving, and customer service skills.
- Ability to lift equipment up to 50 pounds and work in data center environments for extended periods.
- Valid driver's license and willingness to travel to customer sites as needed.
Add Minimum Years Of Experience 2-4 (maybe contradictory but we include as given). License Required No. Minimum Education High School.
We could incorporate these as list items as well.
Qualifications: Preferred Qualifications list:
- Industry certifications such as:
- CompTIA Server+
- CompTIA Network+
- Cisco CCNA
- Microsoft Certifications
- Certified Data Centre Professional (CDCP)
- Experience supporting enterprise or hyperscale data center environments.
- Knowledge of data center power distribution, UPS systems, and environmental monitoring.
- Familiarity with ITIL processes and best practices.
- Experience working in mission-critical or 24x7 operational environments.
We'll format as
- with sublist maybe but we can just list each.
Skills: Knowledge, Skills & Abilities list:
- Strong technical troubleshooting and diagnostic skills.
- Ability to interpret technical diagrams, rack elevations, and network documentation.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong customer-facing and relationship-building skills.
- Capability to work independently with minimal supervision.
- Attention to detail and commitment to operational excellence.
Benefits: from Overview after company description: "Our commitment to our employees is reflected by our actions: Safety is Priority One - and our record shows it Competitive Pay Company 401K plan with Employer Contribution Match Company Paid Time Off Company Paid Life Insurance Choice of Medical Coverage including Prescription and Short Term Disability Plans Choice of Dental and Vision Coverage Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage Auto and Home Insurance Discount Programs"
We need to extract benefits list: Competitive Pay, Company 401K plan with Employer Contribution Match, Company Paid Time Off, Company Paid Life Insurance, Choice of Medical Coverage including Prescription and Short Term Disability Plans, Choice of Dental and Vision Coverage, Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage, Auto and Home Insurance Discount Programs. Also "Safety is Priority One - and our record shows it" maybe not a benefit but we can include as a statement.
We'll make
- for each benefit.
Pay: we have Min USD $27.00/Hr. Max USD $33.00/Hr. We'll put in
maybe.
Schedule: from Working Conditions: "Regular travel to customer and data center locations. Work may occur in raised-floor, warehouse, and secure data center environments. Availability for scheduled maintenance windows, emergency response, and after-hours support. Ability to stand, bend, climb ladders, and move equipment throughout the workday."
We can treat as schedule-related info: travel, after-hours support, scheduled maintenance windows, emergency response. We'll put as
- .
We must not include filler like "commensurate with experience". Not present.
Now produce HTML.
We'll start with
About the role
then two .
Then
Responsibilities
with li.
Then Requirements
with li.
Then Qualifications
with li (preferred).
Then Skills
with li.
Then Benefits
with li.
Then Pay
Min USD $27.00/Hr. Max USD $33.00/Hr.
Then Schedule
with li.
Make sure no extra whitespace? It's fine.
Check for any boilerplate left: we omitted EEO, legal, etc. Also omitted "Overview IES is a national provider..." we used in About the role. Also omitted "From office buildings to wind farms..." etc. That's part of overview but we included only first two sentences? Actually we included the overview paragraph about IES being national provider, revenue, employees. The later sentences about commitment to employees, safety, benefits we used in Benefits section. The sentence "From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives." That's maybe not needed but could be part of About the role? It's substantive but not covered elsewhere. We could include it in About the role as another paragraph. However we must not duplicate. Let's include it in About the role after the overview paragraph.
Thus About the role will have three paragraphs: Job Summary, Overview (first part), and the "From office buildings..." sentence.
Let's extract that sentence: "From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives."
Add as paragraph.
Now Benefits
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate, navigation, legal, EEO, etc. Preserve all substantive info. Include a section only when posting has real specific content for it. Avoid filler like "commensurate with experience". Pay and Schedule sections only if posting actually states them. The posting includes "ned. Min USD $27.00/Hr. Max USD $33.00/Hr." That's pay info. Also "Minimum Years Of Experience 2-4". That's maybe part of requirements. Also "License Required No". Also "Minimum Education High School". Also "Overview" about company. Also "Working Conditions". Also "Knowledge, Skills & Abilities". Also "Preferred Qualifications". Also "Required Qualifications". Also "Key Responsibilities". Also "Job Summary". So we need to map to sections. We need to decide which sections to include: About the role (maybe from Job Summary and Overview). Responsibilities (Key Responsibilities). Requirements (maybe Required Qualifications). Qualifications (maybe Preferred Qualifications). Skills (Knowledge, Skills & Abilities). Benefits (from Overview: Company 401K plan, Paid Time Off, etc). Pay (Min/Max). Schedule (maybe Working Conditions includes travel, after-hours support, etc). The instruction: include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text. So we need to ensure each section has content. We must not include boilerplate like EEO statements, legal, etc. Also remove duplicated lines. We need to preserve all substantive information. So we need to extract relevant info. Let's parse the posting: Job Summary: "The Field Engineer II - Data Center Services is responsible for providing onsite technical support, installation, maintenance, and troubleshooting of data center infrastructure and associated equipment. This role serves as a key technical resource for customers and internal stakeholders, ensuring data center systems operate efficiently, reliably, and in accordance with established service level agreements (SLAs). The Field Engineer II performs moderate to advanced technical tasks, supports critical infrastructure environments, and may provide guidance to junior technicians and engineers." Key Responsibilities: bullet list (actually sentences separated by periods). We'll convert to
- .
Required Qualifications: list of items.
Preferred Qualifications: list.
Knowledge, Skills & Abilities: list.
Working Conditions: list.
Overview: company description.
Pay: "ned. Min USD $27.00/Hr. Max USD $33.00/Hr." Probably a typo "ned." but we keep as is.
Minimum Years Of Experience 2-4 (maybe part of Required Qualifications but we can include in Requirements section). License Required No. Minimum Education High School.
We need to decide sections: About the role (Job Summary + Overview maybe). Responsibilities (Key Responsibilities). Requirements (Required Qualifications + Minimum Years Of Experience + License Required + Minimum Education). Qualifications (Preferred Qualifications). Skills (Knowledge, Skills & Abilities). Benefits (from Overview: list of benefits). Pay (Min/Max). Schedule (maybe from Working Conditions: travel, after-hours support, scheduled maintenance windows, emergency response, etc). We'll include Schedule if there is specific content.
We must not include filler like "commensurate with experience". Not present.
We must not repeat job title as heading. So no
Field Engineer II. We must not put Job ID/requisition numbers as headings (none present). We must output only HTML fragment, no /, no markdown fences. Let's craft. We'll need to ensure proper nesting: each section:
About the role
then...
or- as appropriate.
For About the role: combine Job Summary and Overview (company description). Could be two paragraphs.
Job Summary paragraph: The Field Engineer II - Data Center Services is responsible for providing onsite technical support, installation, maintenance, and troubleshooting of data center infrastructure and associated equipment. This role serves as a key technical resource for customers and internal stakeholders, ensuring data center systems operate efficiently, reliably, and in accordance with established service level agreements (SLAs). The Field Engineer II performs moderate to advanced technical tasks, supports critical infrastructure environments, and may provide guidance to junior technicians and engineers.
Overview paragraph: IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 9,400 employees at over 174 domestic locations across the United States.
We could keep as two
- .
Requirements: combine Required Qualifications plus Minimum Years Of Experience, License Required, Minimum Education.
Required Qualifications list:
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent combination of education and experience.
- 3-5 years of experience supporting data center operations, field services, IT infrastructure, or related technical environments.
- Experience installing and troubleshooting servers, storage systems, network devices, and structured cabling.
- Working knowledge of Windows and Linux server environments.
- Understanding of TCP/IP networking fundamentals, switching, routing, and connectivity troubleshooting.
- Experience using ticketing and service management platforms.
- Strong analytical, problem-solving, and customer service skills.
- Ability to lift equipment up to 50 pounds and work in data center environments for extended periods.
- Valid driver's license and willingness to travel to customer sites as needed.
Add Minimum Years Of Experience 2-4 (maybe contradictory but we include as given). License Required No. Minimum Education High School.
We could incorporate these as list items as well.
Qualifications: Preferred Qualifications list:
- Industry certifications such as:
- CompTIA Server+
- CompTIA Network+
- Cisco CCNA
- Microsoft Certifications
- Certified Data Centre Professional (CDCP)
- Experience supporting enterprise or hyperscale data center environments.
- Knowledge of data center power distribution, UPS systems, and environmental monitoring.
- Familiarity with ITIL processes and best practices.
- Experience working in mission-critical or 24x7 operational environments.
We'll format as
- with sublist maybe but we can just list each.
Skills: Knowledge, Skills & Abilities list:
- Strong technical troubleshooting and diagnostic skills.
- Ability to interpret technical diagrams, rack elevations, and network documentation.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong customer-facing and relationship-building skills.
- Capability to work independently with minimal supervision.
- Attention to detail and commitment to operational excellence.
Benefits: from Overview after company description: "Our commitment to our employees is reflected by our actions: Safety is Priority One - and our record shows it Competitive Pay Company 401K plan with Employer Contribution Match Company Paid Time Off Company Paid Life Insurance Choice of Medical Coverage including Prescription and Short Term Disability Plans Choice of Dental and Vision Coverage Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage Auto and Home Insurance Discount Programs"
We need to extract benefits list: Competitive Pay, Company 401K plan with Employer Contribution Match, Company Paid Time Off, Company Paid Life Insurance, Choice of Medical Coverage including Prescription and Short Term Disability Plans, Choice of Dental and Vision Coverage, Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage, Auto and Home Insurance Discount Programs. Also "Safety is Priority One - and our record shows it" maybe not a benefit but we can include as a statement.
We'll make
- for each benefit.
Pay: we have Min USD $27.00/Hr. Max USD $33.00/Hr. We'll put in
maybe. Schedule: from Working Conditions: "Regular travel to customer and data center locations. Work may occur in raised-floor, warehouse, and secure data center environments. Availability for scheduled maintenance windows, emergency response, and after-hours support. Ability to stand, bend, climb ladders, and move equipment throughout the workday." We can treat as schedule-related info: travel, after-hours support, scheduled maintenance windows, emergency response. We'll put as
- .
We must not include filler like "commensurate with experience". Not present.
Now produce HTML.
We'll start with
About the role
then two. Then
Responsibilities
- with li.
Then
Requirements
- with li.
Then
Qualifications
- with li (preferred).
Then
Skills
- with li.
Then
Benefits
- with li.
Then
Pay
Min USD $27.00/Hr. Max USD $33.00/Hr.
ThenSchedule
- with li.
Make sure no extra whitespace? It's fine.
Check for any boilerplate left: we omitted EEO, legal, etc. Also omitted "Overview IES is a national provider..." we used in About the role. Also omitted "From office buildings to wind farms..." etc. That's part of overview but we included only first two sentences? Actually we included the overview paragraph about IES being national provider, revenue, employees. The later sentences about commitment to employees, safety, benefits we used in Benefits section. The sentence "From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives." That's maybe not needed but could be part of About the role? It's substantive but not covered elsewhere. We could include it in About the role as another paragraph. However we must not duplicate. Let's include it in About the role after the overview paragraph.
Thus About the role will have three paragraphs: Job Summary, Overview (first part), and the "From office buildings..." sentence.
Let's extract that sentence: "From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives."
Add as paragraph.
Now Benefits
- .
We must not include filler like "commensurate with experience". Not present.
Now produce HTML.
We'll start with
- for each benefit.
Pay: we have Min USD $27.00/Hr. Max USD $33.00/Hr. We'll put in
- with sublist maybe but we can just list each.
Skills: Knowledge, Skills & Abilities list:
- Strong technical troubleshooting and diagnostic skills.
- Ability to interpret technical diagrams, rack elevations, and network documentation.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong customer-facing and relationship-building skills.
- Capability to work independently with minimal supervision.
- Attention to detail and commitment to operational excellence.
Benefits: from Overview after company description: "Our commitment to our employees is reflected by our actions: Safety is Priority One - and our record shows it Competitive Pay Company 401K plan with Employer Contribution Match Company Paid Time Off Company Paid Life Insurance Choice of Medical Coverage including Prescription and Short Term Disability Plans Choice of Dental and Vision Coverage Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage Auto and Home Insurance Discount Programs"
We need to extract benefits list: Competitive Pay, Company 401K plan with Employer Contribution Match, Company Paid Time Off, Company Paid Life Insurance, Choice of Medical Coverage including Prescription and Short Term Disability Plans, Choice of Dental and Vision Coverage, Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage, Auto and Home Insurance Discount Programs. Also "Safety is Priority One - and our record shows it" maybe not a benefit but we can include as a statement.
We'll make
under About the role. Responsibilities: list items from Key Responsibilities. Let's extract each sentence: - Install, configure, test, and support data center hardware including servers, storage systems, networking equipment, racks, and cabling infrastructure. - Perform preventative maintenance and break-fix repairs on data center equipment and systems. - Troubleshoot hardware, network connectivity, power, and environmental issues within customer facilities and data centers. - Execute equipment deployments, decommissioning activities, hardware upgrades, and technology refresh projects. - Respond to service requests, incidents, and escalations within established SLA requirements. - Conduct site surveys and assessments to validate installation readiness and identify potential operational risks. - Document service activities, technical findings, asset information, and customer interactions accurately within service management systems. - Coordinate with customers, project managers, vendors, and cross-functional technical teams to resolve complex issues. - Support data center power and cooling infrastructure by performing visual inspections and reporting operational concerns. - Adhere to all safety, security, and compliance requirements while working in customer and data center environments. - Participate in on-call rotations and provide after-hours support as required. - Assist with mentoring and training junior field engineers and technicians. We'll put each as
- .
Requirements: combine Required Qualifications plus Minimum Years Of Experience, License Required, Minimum Education.
Required Qualifications list:
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent combination of education and experience.
- 3-5 years of experience supporting data center operations, field services, IT infrastructure, or related technical environments.
- Experience installing and troubleshooting servers, storage systems, network devices, and structured cabling.
- Working knowledge of Windows and Linux server environments.
- Understanding of TCP/IP networking fundamentals, switching, routing, and connectivity troubleshooting.
- Experience using ticketing and service management platforms.
- Strong analytical, problem-solving, and customer service skills.
- Ability to lift equipment up to 50 pounds and work in data center environments for extended periods.
- Valid driver's license and willingness to travel to customer sites as needed.
Add Minimum Years Of Experience 2-4 (maybe contradictory but we include as given). License Required No. Minimum Education High School.
We could incorporate these as list items as well.
Qualifications: Preferred Qualifications list:
- Industry certifications such as:
- CompTIA Server+
- CompTIA Network+
- Cisco CCNA
- Microsoft Certifications
- Certified Data Centre Professional (CDCP)
- Experience supporting enterprise or hyperscale data center environments.
- Knowledge of data center power distribution, UPS systems, and environmental monitoring.
- Familiarity with ITIL processes and best practices.
- Experience working in mission-critical or 24x7 operational environments.
We'll format as