Field Engineer - Data Center Services

About the role

The Field Engineer I will troubleshoot and diagnose equipment problems in a senior service support capacity. This includes testing, troubleshooting of system components and functions, and field verification of connections, labels, installation, and work quality. Work may be performed both in-house and in the field.

Responsibilities

• Understand advanced system drawings, specifications, and technical documentation
• Create shop drawings and submittals for new project kick-off
• Manage technical work in the field with little supervision
• Assume ownership of project installation, giving support to field staff and project manager, including providing advanced support for field installation
• Assist with maintaining and completing project punch-list for project close-outs
• Oversee the technical aspects of projects
• Quality-check projects, test all equipment and functionality, and create punch lists
• Assist sales staff as needed with product and system matters

Qualifications

• Self-motivated, positive in approach, professional, and able to lead others to create, develop, and implement project process improvements
• Promote the Company culture and mission to all employees, vendors, clients, and business partners
• Proven problem-solving skills and critical thinking skills
• Ability to effectively read, write, and give oral presentations
• Able to diagnose and fix problems with existing equipment and new installs
• Enthusiastic, passionate, patient, and a critical thinker
• Able to communicate with customers and possess excellent customer service skills
• Proven high skill level to interpret blueprints and other project documents, including but not limited to specifications, reporting, and quality requirements
• Able to travel within branch territory and/or regional territory as needed
• Able to work well with other people
• Able to manage multiple tasks/projects simultaneously
• Demonstrated verifiable ability to define a project, create a project scope of work, develop detailed associated tasks, and manage these to completion and customer turnover

Requirements

• High School diploma or GED equivalency required; Bachelor's Degree preferred
• At least 3-4 years of commercial low-voltage/structured cabling experience
• Proficient with Microsoft Office (Word, Excel, and MS Project)
• Must meet Company minimum driving standards

Pay

Min USD $31.00/Yr. – Max USD $42.00/Yr.