Field Compliance Analyst

Responsibilities

• Investigate the cause of sales outliers, consumer complaints and business violations.
• Submit written summaries of investigations to the AVP and, if needed, provide a recommendation for appropriate corrective or disciplinary action.
• Maintain appropriate records of investigation summaries and related data reports.
• Communicate with Sales regarding investigations and provide recommendations for corrective behavior for issues not associated with a Contract Violation.
• Conduct training sessions with Sales Force.
• Assist in preparation & updates to administrative material, manuals and flyers as related to field business practices and associated Company policy.
• Perform other related research for special projects assigned by AVP of Field Compliance.

Competencies

• Positive professional attitude
• Proficient in research, data gathering and analysis
• Ability to make prompt, sound, decisions based upon analysis of complex issues
• Ability to manage multiple priorities and meet deadlines
• Ability to communicate in a professional manner
• Ability to manage multiple priorities in a high-pressure environment
• Adaptability
• Innovativeness and creativity

Skills

• Strong proficiency in MS Suite: Word, Excel, Outlook, Teams, and PowerPoint
• Excellent verbal & written communication
• Strong problem resolution and analytical skills
• Strong organizational skills
• Strong attention to details
• Research and Analytical Skills

Qualifications

• Bachelor’s Degree or a minimum of 2 years of insurance industry experience required
• Strong knowledge of company systems and administrative procedures as related to sales activities
• Successful and stable work history

Pay

The pay range for the role is $48,000 to $67,000. The specific offer will depend on an applicant’s skills and other factors.

Schedule

N/A

Benefits

Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.