Field Claim Representative

The Role

Congratulations! You've landed a Field Claims Representative position at Solera. Here's what you'll be doing:

• Conduct and manage on-site insurance property claim inventory assignments pursuant to SOS field inventory processes.
• Complete all tasks assigned in a diligent manner consistent with department, facility or operational and corporate goals and objectives.
• Aid in business development activities in conjunction with new and existing service offerings.
• Promote, build, and maintain good customer relations with adjusters, assist in retention and repeat use.
• Communicate with your Field Manager and Service Manager on a daily basis with regards to operational issues and/or improvements.
• Follow all standard operating and safety procedures, written and oral, at all times.
• Ability and willingness to take on additional responsibilities as assigned.

What You’ll Do

Here are some key responsibilities and skills you'll need to excel in this role:

• Strong problem solving, project management skills while maintaining excellent customer service with client policyholder and insurance company claim staff.
• Present in a professional manner both in personal and vehicle appearance.
• Ability to work in adverse conditions (post loss insurance claims).
• Perform work assignments in a safe and concise manner, following all Enservio safety standards.
• Proficient with Microsoft Office Suite.
• Strong problem solving and analytical skills.
• Strong interpersonal, writing and communication skills.
• Excellent personal organization and leadership skills.
• Results oriented with the ability to accomplish work in a team environment.

Property and Casualty claim experience and Restoration industry experience are a plus. You'll also need to have the ability to travel to site locations in your geographic area, lift up to 30 pounds, and have a valid driver's license with a reliable personal vehicle.

Qualifications

Here are the qualifications you should meet:

• Valid driver's license and reliable personal vehicle available for use.

Benefits

Solera is committed to providing a positive work environment and benefits for its employees. While specific details are not provided in the job posting, typical benefits might include:

• Comprehensive health insurance
• Retirement plans
• Flexible work arrangements
• Professional development opportunities

Pay

The pay range for this position is not specified in the job posting, but it is commensurate with experience.

Schedule

The schedule for this position is not specified in the job posting, but it is likely to be full-time.

Equal Opportunity Employer

Solera Holdings, Inc., and its US subsidiaries (together, Solera) is an equal employment opportunity employer. The firm's policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. The firm also prohibits harassment of applicants or employees based on any of these protected categories.