Field Claims Representative

Solera Holdings, LLC. · Pennsylvania, United States · 3 wk ago

RemoteRemoteFinancePart-time

About the role

Conduct and manage on-site insurance property claim inventory assignments pursuant to SOS field inventory processes. Complete all tasks assigned in a diligent manner consistent with department, facility or operational and corporate goals and objectives. Assist in business development activities in conjunction with new and existing service offerings. Promote, build, and maintain good customer relations with adjusters assist in retention and repeat use. Communicate with your Field Manager and Service Manager on a daily basis with regards to operational issues and/or improvements.

Responsibilities

Present in a professional manner both in personal and vehicle appearance.
Ability to work in adverse conditions (post loss insurance claims).
Perform work assignments in a safe and concise manner, following all Enservio safety standards.
Cook with the Scheduling team on scheduled and receiving assignments.
Meet with insured, their POC, the adjuster, public adjuster, and/or restoration company onsite.
Conduct a walkthrough and a brief interview of the insured while taking overall photos of each room in the home/business.
Complete a complete inventory of the total loss contents throughout the home/business.
Complete reports and administrative duties within 24 hours of completion of the inventory capture.

Requirements

Strong problem solving, project management skills while maintaining excellent customer service with client policyholder and insurance company claim staff. Proficient with Microsoft Office Suite. Strong problem solving and analytical skills. Strong interpersonal, writing and communication skills. Excellent personal organization and leadership skills. Results oriented with the ability to accomplish work in a team environment. Property and Casualty claim experience a plus. Restoration industry experience a plus. Ability to travel to site location in your geographic area. Ability to lift without any physical restrictions up to 30 pounds. Work independent of direct onsite supervision. Valid driver's license and reliable personal vehicle available for use. Daily travel, both local and overnight.

Qualifications

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description.

Skills

None specified in the job posting.

Benefits