Field Care Coordinator - Hamilton, Bradley, & McMinn County
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We need to parse content.
The posting:
Intro: "At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. This Support Coordinator will be the primary support coordinator for a panel of members with intellectual or developmental disabilities. Support coordination activities will focus on supporting member's medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care. This is a home-based position with field responsibilities approximately 75% of the time. If you are located in or within a 50-mile radius, commutable distance to Hamilton, Bradley, and McMinn County in Tennessee, you will have the flexibility to work remotely* as you take on some tough challenges."
That could be "About the role" section.
Then "Primary Responsibilities" list bullet points.
Then "What Are The Reasons To Consider Working For UnitedHealth Group?" which includes benefits description.
Then "Required Qualifications" list.
Then "Preferred Qualifications" list.
Then "Pay is based on several factors..." plus "The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment."
Then other fluff about mission, EEO, etc. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove "All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy." maybe not needed? It's not boilerplate but could be considered policy; but we can keep if relevant? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The telecommuter policy is not exactly those, but it's a policy statement; maybe keep? However it's not a substantive benefit or requirement; could be considered legal boilerplate. Safer to drop.
We need to include sections only when posting has real specific content.
Thus sections:
- About the role (intro paragraph)
- Responsibilities (list)
- Requirements (maybe combine Required Qualifications and maybe also location/transportation? Those are requirements)
- Qualifications (maybe Preferred Qualifications)
- Benefits (list from "What Are The Reasons To Consider Working For UnitedHealth Group?")
- Pay (hourly range)
- Schedule? Not explicitly given besides home-based position with field responsibilities approx 75% of the time. That could be schedule info. Could include Schedule section with that detail. The instruction: include Schedule section only if posting actually states them. It does state home-based position with field responsibilities approx 75% of the time. That's schedule/location info. Could put under Schedule.
We must not repeat job title as heading. No Job ID.
We must use for section headings. Use - for any list of duties/requirements/benefits, and
for prose.
We need to preserve all substantive information; do not invent or summarize away detail.
We must output only HTML fragment, no /, no markdown fences.
Let's extract content precisely.
About the role paragraph: combine the intro sentences up to "flexibility to work remotely* as you take on some tough challenges." Should we keep the asterisk? Probably keep as is.
Let's copy:
"At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. This Support Coordinator will be the primary support coordinator for a panel of members with intellectual or developmental disabilities. Support coordination activities will focus on supporting member's medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care. This is a home-based position with field responsibilities approximately 75% of the time. If you are located in or within a 50-mile radius, commutable distance to Hamilton, Bradley, and McMinn County in Tennessee, you will have the flexibility to work remotely* as you take on some tough challenges."
That's the About the role.
Responsibilities: bullet list under "Primary Responsibilities". Let's extract each bullet:
- Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic (SDoH) needs
- Develop and implement person-centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines
- Develop and implement individualized, person-centered care plans inclusive of goals, opportunities and interventions aligned with a person's readiness to change to support the best health and quality of life outcomes by meeting the members where they are
- Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
- Provide referrals and linkage as appropriate and accepted by members (may include internal consult opportunities such as Housing Navigator, Pharmacy Team, Peer Specialist, etc. or community-based provider referrals such as PCP, specialists, medication assisted therapy referrals, etc.)
We need to keep them as
- .
Requirements: This could be "Required Qualifications" plus location/transportation etc. The posting includes "Required Qualifications" list with multiple items. Also earlier location requirement: "If you are located in or within a 50-mile radius, commutable distance to Hamilton, Bradley, and McMinn County in Tennessee" and "Access to reliable transportation and valid US driver's license with the ability to travel up to 75% within advertised counties and surrounding areas to meet with members and providers". Those are requirements.
We should combine them under a Requirements section.
Let's list Required Qualifications items:
- Meet one of the following:
- Be an RN or LPN
- 5+ years of experience as an independent Support Coordinator or case manager for service recipients in a 1915(c) HCBS Waiver and have completed Personal Outcome Measures Introduction and Assessment Workshop trainings as established by the Council on Quality and Leadership
- 4-year or higher degree in social work, nursing, education, rehabilitation counseling, or other human service (e.g. psychology, sociology) or health care profession
- Meet the federal requirements for a Qualified Developmental Disabilities Professional (QDDP) or Qualified Intellectual Disabilities Professional (QIDP)
- Reside in or within a 50-mile radius, commutable driving distance to Hamilton, Bradley, and McMinn County in Tennessee
- Access to reliable transportation and valid US driver's license with the ability to travel up to 75% within advertised counties and surrounding areas to meet with members and providers
We need to preserve the bullet structure. The first item is a "Meet one of the following:" with sub-bullets. We'll represent as nested list? The instruction: use
- for any list. Could do outer
with - containing text and inner
for the options. That's fine.
Then the other two items as separate - .
We'll keep the exact phrasing.
Preferred Qualifications: list:
- 2+ years of experience directly serving individuals with physical, behavioral, intellectual or developmental disabilities
- 1+ years of community case management experience coordinating care for individuals with complex needs
- 1+ years of experience with local home and community-based providers, behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non-emergent transportation, utility assistance, housing / rapid re-housing assistance, etc.)
- 1+ years of experience with MS Office, including Word, Excel, and Outlook
- Demonstrated experience/additional training or certifications in motivational interviewing, stages of Change, trauma-informed care, person-centered care
- Experience working in team-based care
- Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders)
- Background in managed care
We'll put under Qualifications section (maybe heading "Qualifications").
Benefits: from "What Are The Reasons To Consider Working For UnitedHealth Group?" paragraph includes list:
- Competitive Base Pay, a Full And Comprehensive Benefit Program, Performance Rewards, And a Management Team Who Demonstrates Their Commitment To Your Success.
- Some Of Our Offerings Include Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
We need to turn each bullet into
- . The first sentence is a bit run-on; we can keep as is.
Pay: "The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment." Also earlier "Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)." That's somewhat redundant with benefits. We'll keep Pay section with the hourly range and mention that pay based on factors.
Schedule: "This is a home-based position with field responsibilities approximately 75% of the time." Also maybe remote flexibility. We'll put schedule info.
We must not include boilerplate like EEO, mission statements, drug-free workplace, etc. Remove those.
Now construct HTML.
We'll start with
About the role
then ...
Then Responsibilities
with li.
Then Requirements
with li (including nested list for the "Meet one of the following").
Then Qualifications
for preferred qualifications.
Then Benefits
for benefits.
Then Pay
... maybe include both statements.
Then
Schedule
... home-based position with field responsibilities approx 75% of the time.
Check for duplication: we should not repeat same info elsewhere.
Make sure we preserve all substantive info: The intro paragraph includes mention of home-based position etc. That is also in Schedule; we might duplicate. But we could keep schedule separate and not repeat in About the role? The About the role currently includes that sentence. If we move it to Schedule, we would lose it from About the role. But we can keep both; duplication is okay? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Duplication is not prohibited but maybe better to avoid duplication. However we could keep the home-based sentence in About the role and also mention schedule? That would duplicate. Better to keep it only once. Let
- for any list of duties/requirements/benefits, and
for prose. We need to preserve all substantive information; do not invent or summarize away detail. We must output only HTML fragment, no /, no markdown fences. Let's extract content precisely. About the role paragraph: combine the intro sentences up to "flexibility to work remotely* as you take on some tough challenges." Should we keep the asterisk? Probably keep as is. Let's copy: "At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. This Support Coordinator will be the primary support coordinator for a panel of members with intellectual or developmental disabilities. Support coordination activities will focus on supporting member's medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care. This is a home-based position with field responsibilities approximately 75% of the time. If you are located in or within a 50-mile radius, commutable distance to Hamilton, Bradley, and McMinn County in Tennessee, you will have the flexibility to work remotely* as you take on some tough challenges." That's the About the role. Responsibilities: bullet list under "Primary Responsibilities". Let's extract each bullet: - Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic (SDoH) needs - Develop and implement person-centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines - Develop and implement individualized, person-centered care plans inclusive of goals, opportunities and interventions aligned with a person's readiness to change to support the best health and quality of life outcomes by meeting the members where they are - Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan - Provide referrals and linkage as appropriate and accepted by members (may include internal consult opportunities such as Housing Navigator, Pharmacy Team, Peer Specialist, etc. or community-based provider referrals such as PCP, specialists, medication assisted therapy referrals, etc.) We need to keep them as
- .
Requirements: This could be "Required Qualifications" plus location/transportation etc. The posting includes "Required Qualifications" list with multiple items. Also earlier location requirement: "If you are located in or within a 50-mile radius, commutable distance to Hamilton, Bradley, and McMinn County in Tennessee" and "Access to reliable transportation and valid US driver's license with the ability to travel up to 75% within advertised counties and surrounding areas to meet with members and providers". Those are requirements.
We should combine them under a Requirements section.
Let's list Required Qualifications items:
- Meet one of the following:
- Be an RN or LPN
- 5+ years of experience as an independent Support Coordinator or case manager for service recipients in a 1915(c) HCBS Waiver and have completed Personal Outcome Measures Introduction and Assessment Workshop trainings as established by the Council on Quality and Leadership
- 4-year or higher degree in social work, nursing, education, rehabilitation counseling, or other human service (e.g. psychology, sociology) or health care profession
- Meet the federal requirements for a Qualified Developmental Disabilities Professional (QDDP) or Qualified Intellectual Disabilities Professional (QIDP)
- Reside in or within a 50-mile radius, commutable driving distance to Hamilton, Bradley, and McMinn County in Tennessee
- Access to reliable transportation and valid US driver's license with the ability to travel up to 75% within advertised counties and surrounding areas to meet with members and providers
We need to preserve the bullet structure. The first item is a "Meet one of the following:" with sub-bullets. We'll represent as nested list? The instruction: use
- for any list. Could do outer
- with
- containing text and inner
- for the options. That's fine.
Then the other two items as separate
- . We'll keep the exact phrasing. Preferred Qualifications: list: - 2+ years of experience directly serving individuals with physical, behavioral, intellectual or developmental disabilities - 1+ years of community case management experience coordinating care for individuals with complex needs - 1+ years of experience with local home and community-based providers, behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non-emergent transportation, utility assistance, housing / rapid re-housing assistance, etc.) - 1+ years of experience with MS Office, including Word, Excel, and Outlook - Demonstrated experience/additional training or certifications in motivational interviewing, stages of Change, trauma-informed care, person-centered care - Experience working in team-based care - Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders) - Background in managed care We'll put under Qualifications section (maybe heading "Qualifications"). Benefits: from "What Are The Reasons To Consider Working For UnitedHealth Group?" paragraph includes list: - Competitive Base Pay, a Full And Comprehensive Benefit Program, Performance Rewards, And a Management Team Who Demonstrates Their Commitment To Your Success. - Some Of Our Offerings Include Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays - Medical Plan options along with participation in a Health Spending Account or a Health Saving account - Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage - 401(k) Savings Plan, Employee Stock Purchase Plan - Education Reimbursement - Employee Discounts - Employee Assistance Program - Employee Referral Bonus Program - Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) - You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. We need to turn each bullet into
- . The first sentence is a bit run-on; we can keep as is.
Pay: "The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment." Also earlier "Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)." That's somewhat redundant with benefits. We'll keep Pay section with the hourly range and mention that pay based on factors.
Schedule: "This is a home-based position with field responsibilities approximately 75% of the time." Also maybe remote flexibility. We'll put schedule info.
We must not include boilerplate like EEO, mission statements, drug-free workplace, etc. Remove those.
Now construct HTML.
We'll start with
About the role
then...
ThenResponsibilities
- with li.
Then
Requirements
- with li (including nested list for the "Meet one of the following").
Then
Qualifications
- for preferred qualifications.
Then
Benefits
- for benefits.
Then
Pay
... maybe include both statements. Then
Schedule
... home-based position with field responsibilities approx 75% of the time. Check for duplication: we should not repeat same info elsewhere. Make sure we preserve all substantive info: The intro paragraph includes mention of home-based position etc. That is also in Schedule; we might duplicate. But we could keep schedule separate and not repeat in About the role? The About the role currently includes that sentence. If we move it to Schedule, we would lose it from About the role. But we can keep both; duplication is okay? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Duplication is not prohibited but maybe better to avoid duplication. However we could keep the home-based sentence in About the role and also mention schedule? That would duplicate. Better to keep it only once. Let
- containing text and inner
- for any list. Could do outer